We paid for the hardware upfront but the unit only works for 26 months before it completely broken down. There was no warranty or coverage. We just paying the monthly subscription but without the minitor service. Not recommend
- Company Response
The office, service department and monitoring center phones numbers are always available to help. We recommend the client to test their alarm every 3 months (sticker in the keypad has labeled all of the phone numbers). Sorry to hear that you are not happy with our service.