This isn't the first time I've used waterworks, but it's the first review I've written for them. I've used their services twice now over the past month and each time they exceeded my expectations. Their staff was prompt, courteous, helpful and incredibly detail oriented. The end result was always very high quality.
In this particular instance I had a problem with a previous general contractor/handyman whose work was repeatedly problematic. The work he did was failing miserably and we needed the problem solved asap.
Nathalie helped me get one of their technicians out on very short notice (on a weekend nonetheless) who came out and immediately spotted the problem and corrected it. He was also kind enough to point out remaining issues with the previous contractors work and explain to me how to correct them myself.
These guys are pros. If you want it done right and don't want to worry about hiring unreliable, sketchy people these guys and gals are exactly what you're looking for.
Michael, Larry, Vos and Nathalie... Thank you for taking care of me and my family. We really appreciate it.