Ally from Fort Saskatchewan

Dealing with Robart Electrical Services has been nothing but a pleasure even when there were some small hiccups. With every question I've had, I've had quick answers from each person I dealt with. Mindy understood my safety concern over the aluminium wiring and even though they were booking 3 weeks out, she put me on a cancellation list just in case something earlier came up. When it did, I was absolutely thrilled to be able to get the work done sooner. Chris answered a lot of my questions over the phone during the quote and was really informative and kind. When I had more questions after initially talking with Chris, Mindy had Rob email me explaining things a little bit more that I was able to pass over to my boyfriend for reassurance that this company was well prepared and educated. When Ryan and his partner were over working on the conversion, they were very professional and funny. When they missed a switch, Mindy was quick to respond to my very late night email and have Nathan show up the next day before noon to have that completed. That impressed me so much! I knew I had asked for them to try and get there the next day so that I wouldn't miss any more work but I really didn't expect it to happen, so when it did... well. I felt very valued. A few days later, I was a little bummed out about my bill (who wouldn't be) but I paid it. After speaking with some friends, I realized something was amiss with the amount on my bill, so I contacted Mindy once again to express my concern. She passed me over to Rob to have it figured out and Rob agreed that it was incorrect and they refunded me what was overpaid with prompt apologies. Rob is a real sincere guy and it was an absolute pleasure to talk to him. I would 110% use this company again and easily recommend this company to everyone I know. They really care about you as a customer and that is something incredibly special to find in a company.

Leslie was punctual, kind, informative and friendly. He took a lot of our fears and put them to rest with such a superb inspection. He was very detailed and thought of things that we never would have considered. He said we would get an email of the report from him around 5pm (inspection ended at noon) but by almost 8 we hadn't received anything to review and we worried the email address wasn't working. Never questioned his intergrity for a second because he was excellent. Called in to ask if maybe something went wrong in the email and the guy who answered was really defensive saying Les was probably eating supper with his family but that he would call him and get him to send it. The guy was real rude. We weren't calling to rush Leslie at all. We just believed him when he said it would be there at a certain time and were honestly concerned that something went wrong. When you pay that kind of money for a report, the last thing you want is to be snapped on when your worrying why it hasn't come through yet. So to recap, we would recommend Leslie to everyone! But that response left us feeling a little sour.