Due to a problem with our eaves trough, we had significant water damage to the brick on our bungalow. Over the course of the winter, the bricks crumbled, allowing water to enter our basement. We shopped around for several quotes and ultimately went with Red Robin Masonry. It was a great decision. From start to finish, Red Robin went above and beyond. John came to our home to provide the quote. He was knowledgeable, friendly, and mindful to ensure social distancing while explaining, in detail, the work that needed to be done. John, Anna, and Dave worked with us to schedule the work and coordinate it with several other tradespeople -- the power had to be disconnected and hydro meter removed in order to repair some of the damaged brick. Rick and Dan arrived, as scheduled, and did excellent work. They were punctual, reliable, skilled, and extremely friendly. The other contractors on site, as well as several neighbours, all commented about the quality of the repair and the seamless colour match between the old brick/mortar and the new. They even repaired the some of the old facade that had come loose on our front stairs. This is a company that is dedicated to producing excellent work and providing quality customer service. We could not be happier with our experience and would not hesitate to recommend Red Robin.
- Company Response
Thank you for taking the time in writing us a review. I can't wait to pass along the kind words to John, Dave, Rick and Dan. Absolutely thrilled to hear you are pleased with not only the outcome of the work but our customer service as well. Stay safe and take care.