Toronto

Inside Guys were amazing to deal with from start to finish. Jakub was extremely responsive to all questions and got back to is usually within minutes of an inquiry. The work was done on time and on budget. The biggest surprise was how clean this crew worked given how dirty digging out a basement can be. They tidied up at the end of every day and they even provided a cleaner to take care of the house for the duration of their work. I would not hesitate to recommend Inside Guys for your underpinning project.

My electric oven hadn't been preheating properly (took an hour to get up to 375) and, based on the reviews here, I called Aubrey mid-morning. Aubrey was able to come that afternoon and fixed the problem. He was very professional and pleasant. I had cancelled an appointment later in the week with another repair person because I found him rude when I simply asked what the charge would be. Aubrey was upfront about his rate and charged in accordance with what he quoted. I would definitely hire him again.

I was told when I called Priority that I wouldn't be charged for the visit if my problem couldn't be fixed. The issue was a tub leak and the piping was behind tile with the vent to the side. I could reach the faucet by snaking my hand through the hole, but with no plumbing expertise, I couldn't deal with the problem myself but figured a trained plumber could. The plumber who arrived was polite and informed me that he couldn't fix the problem without breaking the tile. O.k., so how much to break the tile? He pulls out the book of big numbers and points to the cost - I could have dropped dead on the spot. Over $600 before taxes to break the tile (and not even cutting a neat even hole - he advised I would have to hire someone else if I wanted that). I didn't go ahead with the work and was charged $50 for the pleasure. I guess technically, he may have been able to do the work, but I would have had to pay more than $600 to find that out. I notice from Priority's responses to the reviews that the focus seems to be on the fact that they do a good job and their plumbers are not criminals. Which kind of implies that the plumbing business is rife with murderers doing terrible jobs. Give me a break. The crime is the prices being charged by Priority. I am writing this review today because I decided to try opening up the tile myself. Guess what? It took me 10 minutes max with a chipping hammer (and I am a mom with zero experience at this). Priority called today asking if they could come back and fix the leak. If they charge over $600 for 10 minutes of work a monkey could do, I shudder to think of what would be charged for the actual skilled part of the work. If we can't fix the leak ourselves, I have no doubt that I will be able to find a plumber without a criminal record who will do a great job and not rob me blind (I'll get a referral this time).