Talk about a work ethic! My husband and I have never seen such a conscientious contractor. We have been holding off doing a major roof repair at our store for most of this past year and were finally able to do it this past month. I had gotten Nelson's name as a referral from one of my clients this past summer and hoped that when I called, he would be available to come and give a quote. Usually, you have to wait days or weeks for someone to come and see the job but not with Nelson -- he returned my call within a day and came out a day later to give us a quote. We were so impressed with how he described what was needed, the materials he was going to use (we already had experience from our house roofing job) and then with the quote he gave, that we pretty much didn't need to look elsewhere -- we called him within a day to accept the quote. We usually get at least a couple of quotes but we felt an immediate trust in what Nelson had to say about our job. He began during the rainiest part of October and suffice to say, he stayed on top of the weather to maximize his ability to do the job expeditiously and without incident. He had to contend with cranky neighbour issues, some access issues and then some crumbling bricks and mortar under the flashing which stopped the job until the repairs could be done. Nelson handled all the unknowns with grace and humour. His crew was respectful and made sure, under Nelson's eagle eyes, to clean up the whole site. Nelson is a treasure. Rarely do you find a contractor who remembers to call you in the evening to coordinate schedules for the next day. My husband and I have no doubt that we picked the right roofer to do this job and we know that we can count on him to come back when he says to check on the roof and to ensure that his work has solved our problems. I have already recommended him to at least 3 people and will do so again in the future. And we already hired him to finish a job our 'former' roofer did but didn't complete.
- Company Response
Thank you Suri!
I'm always here to help .. one text or call away ..
Every time I pass by the store I look at the roof ... looks so good and solid .
Thank you .