An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I hired VGC to renovate my kitchen and bathroom, and for the most part I had a very good experience. Natasha was my project consultant and designer, and she was absolutely great. She was attentive, knowledgeable, accommodating, and made the process fun! My project manager, Bryan, was very professional and organized, and I could tell he really knew what he was doing. I was often home during the renovation, so something about VGC that I really appreciated was that their trades were respectful of my home and kept me filled in on exactly what was being done. There were some supplier delays, but the VGC team did their best to keep everything on time and on budget. With the exception of follow up on outstanding items, which has been much delayed, I was very satisfied with my experience with VGC.