Reviews

10/10

Ray has been excellent keeping his customers happy. Whenever there's any issues with his equipment and workmanship, he does not hesitate to help out with the best of his abilities. I am really satisfied with his work and I recommend him to anyone needing security projects at home.

Approximate cost of services:
$1.00
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Company Response

Hello Efren
Thank you for your kind words
It's been a pleasure working with you
Also appreciate you choosing us from HOMESTARS
please contact me anytime you need assistance

RAY
TOTAL SECURITY CO 1994

10/10

I had crown mouldings installed on my kitchen cabinets recently by a "handyman" and I was so disappointed with the result. I wanted to rip that moulding right there and then! I then looked around and found Demetrius. I contacted him and he responded right away. I explained to him my situation and told me that he'll do his best to accommodate me with his busy schedule. Promptly, he met with me and he explained to me in details on how he was going to tackle the job on hand. He then contacted me as soon as his schedule opened up. He came in with a trailer full of his equipment. He and his partner were very courteous and professional. When they finished the installation of the crown moulding, I was so pleased with the result, they did such an Awesome job! So detailed oriented, fair price and very proud with their workmanship. I definitely recommend them to anyone looking for Excellence!

Approximate cost of services:
$300.00
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Company Response

Hello Efren. Thank you for inviting us into your home. It was great meeting you/your spouse. Our motivation going in was to change a negative situation into a positive one. We are extremely delighted to be able to accomplish this. Enjoy your kitchen and make lots of happy memories. God bless you and thank you for the opportunity.

10/10

I wanted to have security camera installed and so I have ask around for quotes and reviewed installer here at Homestars and there I found "Total Security" with excellent review. I went ahead and contacted Total Security and Ray answered my call right away. I asked him the usual common questions, his type of services, type of camera he's selling and warranties. He was able to answer all my questions and he also provided me with recommendations that made my decision much easier. He did not push any other services or any equipment I did not need, which was really nice. I went ahead and booked with him, he was always right on time, always letting me know that he's on his way. He took his time doing the installation, ensuring good service. I had 4 camera installed and it looked excellent, I am happy with it so far. Ray is a great guy and professional. I would happily recommend him to anyone looking to have security camera installed. Thank you Ray!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Efren
really appreciate the trust and confidence you placed in TOTALSECURITY CO
PLEASE do not hesitate to call me if you have any questions
Also appreciate the time you have taken to write this review as

cheers

Ray