Reviews

10/10

Glen arrived even earlier than promised (which was good for me) and was able to immediately identify what the last technician from a different company couldn't after two follow up visits. The last tech replaced the belt on the dryer which worked great until we put clothes into the bin. The machine would run but the drum wasn't turning. That tech came back TWICE and couldn't figure out what the problem was and was going to have me buy parts that I didn't need because he couldn't diagnose the problem. Glen from Alf Steffler opened up the machine and noticed the belt was on backwards...fast forward 10 minutes and everything is running perfectly thanks to Glen. I was only charged the service call fee which was very reasonable and a relief that my motor was not on its way out!

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Sam's service was extremely prompt and professional. His rates were very transparent and reasonable when he serviced our washer machine. We will not hesitate to call him first for any appliance repair needs.

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