Reviews

10/10

Martin, our project manager, did an excellent job at keeping us up to date with the additional costs of changes as we made many additions to the project that in turn doubled the timeline. Their workmanship is excellent and they did not cut any corners, finishing this project far better than we had even anticipated. Their entire team from the craftsmen onsite and managers to the office staff were a pleasure to engage with and we're very happy with the final outcome.

Was this review helpful?
Company Response

Chris,

It really was a pleasure to work for you. You responded quickly and decisively. Your communication was great. Throughout the project you showed appreciation for the work being done. This meant a lot to the crew and myself. You helped to make this project a success.

Thanks,

Martin and the team at Siding Vancouver!

10/10

I can't say enough good things about working with Chris. He was thorough, very detail oriented, knowledgeable, and came prepared to document everything well and clearly. His lengthy report was a breeze to run through and understand efficiently. Chris was also early so as to have a look at the neighbouring properties for possible concerns and afterwards he walked us through everything. Chris is a good communicator and was focused on our clear understanding. I would not hesitate for a second recommending Chris or calling him again in the future.

Was this review helpful?
Company Response

Hi C, Thanks for sharing your experience with Haystack Home Inspections. Focusing on your understanding of the property is paramount. The use common language in both the inspection and subsequent report is done for this reason. Speaking of language, a more appropriate title may have been New to You home & coach house inspection. I would rarely consider two nearly hundred-year-old heritage homes in Vancouver new. It's gratifying to hear that the report was a breeze to run through. A great amount of effort has been put into our reporting system to make it client friendly. Thanks again. Sincerely, Chris Thompson

10/10

Paul was diligent in evaluating all aspects of the home and did a great job communicating all the details. He arrived early, and took the time he needed to do his job well. He also provided a thorough binder of the details, including photos. Many thanks to him for going the extra step which can make all the difference in this case.

Was this review helpful?
Company Response

Thank You C.G. It was a pleasure. I always put the extra effort in for my clients. Happy the information came in handy.

10/10

Stefan was efficient in his quote, but went well beyond this to take care of unforeseen details and more than fair with added changes. I can't recommend Stefan and his crew enough. They were fast, smart and personable.

Was this review helpful?
Company Response

Hi Chris! Thank you for your review. We are very grateful that we earned your trust enough to review and recommend us! Feel free to call me if there is ever any issues with our work :) 604-786-8387

CONGRATS CHRIS! You were selected by us from a random hat draw for our annual prize of $500 in gift cards to your favourite restaurant!! Call us to arrange and we will get you them :-) 604-786-8387

9/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The Penfolds crew was very courteous and efficient, from discussions with John Shaw, to the old roof removal and the reasonable price of additions once underway. They kept the site manageable for access to other work simultaneously, were helpful in explaining details and completed the job as planned. We look forward to recommending Penfolds to our friends, and in particular the recycled rubber. Regards, Chris

Was this review helpful?
Company Response

We are happy to hear that you enjoyed your experience with Penfolds. The Eco Roof is an exceptional product that will last a lifetime! Thank you for the time to write this review, and we wish you all the very best! Shaun Mayhew