Reviews

10/10

Consummate professionals from start to finish. Came to the house to evaluate the scope, provided an estimate on the spot with a detailed explanation and photos of their process, materials and pros/cons of options. Knowing I needed the work done quickly (due to a leak) they rearranged their schedule. Crew arrived on time, worked quickly through snow and finished on time. Entire crew was incredibly respectful, they took care to protect areas around the houses and did a thorough clean up afterwards. Received plenty of photos of the work in progress and of the final project. They even re-capped my neighbours vent pipe (we live in a semi) as it wasn't in great shape. Overall excellent experience.

Approximate cost of services:
$14,000.00
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Company Response

Hi Jeremy

That's a great review!! Thank you!
We got hit with a good amount of snow the night before. Luckily your roof was a flat roof so we were able to shovel it off and get to work. Everything went very well. You got a ton of insulation now and the industries best membranes. I'm confident this roof will last a long time.
Also a thank you from me and the crew for being so nice to us through out the day. The muffins were fantastic!!
All the best to you and the family!!
Sincerely
Michael
Quality first roofing

10/10

I've used J.Kelly's on three separate occasions and each one has been great. They are professional, on-time, honest and have an incredible amount of integrity. They fixed my AC once (solenoid), diagnosed a simple switch issue when my furnace died, and replaced the circuit board on my furnace all within the last 12 months. On the last service call, I asked them to check my humidifier, and they told me it died. Instead of upselling me on a new one with install costs, I purchased one directly from them and Neil even walked ME through the electrical install after calling to see how I did with it. Incredible group of folks that just do great work.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We really appreciate the kind feedback Jeremy. If any other matters pop up we are just a phone call/email away.

My best,

Neil Kelly

Kelly's Heating
https://www.kellysheating.ca/
416-483-8077