Reviews

10/10

When we moved into our new house 8 years ago we had The Chimney Sweep look at our fireplace and chimney to make sure it was OK. After a 5 minute inspection they gave us the bad news - it was a fire hazard to use it. They were very sympathetic about the situation yet told us how dangerous it was. They installed a chimney cap to keep animals out and didn't charge us anything. Fast forward to this spring when we finally got around to renovating our living room and it was time to fix the fireplace - there was only 1 company I was going to call. Don came out and gave us some excellent advice about the insert we wanted to install and the new liner. He was also patient when our construction delays pushed back his work. When the insert arrived there was a factory defect with the door. Don and his team took over the issue and told us that they would make it right. That included getting the replacement unit and putting it together at their shop to make sure it was perfect. Throughout the process they kept us updated and never once was I worried that I was stuck with a bad product. The Chimney Sweep delivers great service but even more important is how they responded when there was a problem. This is the only company that I will be calling for all future work.

Approximate cost of services:
$4,000.00
Was this review helpful?
9/10

We first met Jeff in the Spring of 2010. My wife and I were just beginning a major whole-house renovation in Caledon when we discovered some serious cracks in the foundation. After a couple of contractors suggested repairs costing over $100K, or simply demolishing the house to start over, I asked Jeff to come by and take a look. He agreed that the problems were serious but not to panic until he had his engineer come by and see if they could come up with a cost-effective solution. We immediately liked his approach and he did deliver a solution that solved the problem and gave us a stable foundation with a completely dry basement. The work was done quickly and his team kept the site clean. I’m pretty comfortable with construction and renovation, and was pretty picky in terms of making sure the work was done correctly, and Jeff’s crew never disappointed me. Needless to say we asked Jeff to return the following spring and put a new addition onto our house for a combination mud room and laundry. They also replaced all of the old windows and doors across the back of the house. We are renovating a house from the 50’s and the work done by the previous owners ranged from poor to comical to dangerous. As we opened up walls and found problems they were fixed to exceed local building codes. Never once was it suggested that the problem be covered up and they always reviewed the issue and what had to be done to correct it. We now have a very functional rear entrance to our house and an addition that looks like it was always there. The stucco exterior work is first class (thanks Lucas!) and friends and neighbours have commented on how much better our house looks. Our next project was to complete the exterior and windows across the front as well as renovate half of the inside of our bungalow, including a new kitchen. We have some budget pressure this year and Jeff also was very busy in the city and was not sure how much attention he could give to the entire project out in Caledon. We agreed that I would manage the construction phase – Jeff told me that I would not have a problem serving as my own general contractor – and Jeff’s team would complete the exterior stucco and install the kitchen. The exterior has transformed the look of the house and Lucas did an amazing job blending it into his work from the previous summer. Jeff was very helpful throughout the construction and gave me plenty of advice when I faced various challenges along the way. But Jeff was always bragging about the kitchens he has installed and that he was most proud of this work. He did not disappoint. My wife made the majority of decisions on the cabinets, counter-top and fixtures and Jeff gave us his experience on what would work and how to avoid problems. His estimate for delivery was only off by a few days and the final bill did not exceed his quote. The kitchen transformation was amazing and the cabinets that Jeff helped us select are high-end with features that we did not think we could afford. The quality is first rate as was the attention to detail and craftsmanship by his people. My wife has the kitchen of her dreams. I highly recommend J. Roberts & Associates to anyone looking for a general contractor for small or major home renovations.

Approximate cost of services:
$100,000.00
1 of 1 people found this review helpful.
Was this review helpful?
10/10

We are in the midst of renovating our entire house (unfortunately only 50% complete) and Glen has been providing us with excellent service for a couple of projects (bathroom and kitchen rough-ins and kitchen completion). He has provided great advice that has helped us save hundreds of dollars and sent his guys to help us out when needed to keep our projects on time. At various times we have had 3 of Glen’s plumbers here but Kevin stands out for the great customer service. He has helped us correct a few issues from the previous home owners and come up with solutions to some challenges that always seem to appear in major renovations. The installation of the faucets and drains in our new kitchen are clean and organized and done is such a way as to maximize the interior space of our new cabinets. It says a lot about a professional who cares about how their work looks even when it is tucked away in a closed cupboard. I would recommend Glen The Plumber to anyone in the Caledon area. For a small plumbing company that is busy and sought after I have been pleased with the response they have provided. I have a two more bathrooms to demolish and renovate in the next year and I will be using Glen’s team to help me finish those projects as well.

Approximate cost of services:
$3,000.00
Was this review helpful?