I contracted Bobby for a tankless hot water heater. I normally am very detailed oriented and research my contractors very carefully. Within 30 minutes I new Bobby was an honorable man. Not only did I order the tankless hotwater heater I ordered a AC and Heater at the same time and am glad I did. The price was great, the service was better and the after service was the best. He is very good at explaining everything. In addition he filled out all my paper work for a rebate which I received 6 months later in the mail. Are there times he was late for service - Yes ! However would you want a contractor to rush out of your house to go to another appointment? For all those people who complain about a service contractor being a little late you really should be more reasonable. Both Bobby and his staff are top notch and I highly recommend him to all my friends. You will be extremely happy with the equipment he uses, his client service and his work !!!