The team at The Real Tree Masters is the BEST. From the start, you know you are in good hands. Mina gave me a very fair quote, and also told me how to proceed to get exemption to remove the damaged tree in our backyard. A huge branch on our tree had fallen onto our neighbour’s tree; moreover, the tree trunk had cracked. The job was complicated and hazardous. The team that came out over the two days – Laurie (the arborist), Daniel, George and Nick – were FANTASTIC. The same was true for Bronson, who came to remove the stump. Bailey, at reception, was always responsive and helpful. Each member of the team was courteous, worked incredibly hard, and knew exactly what to do. Mina kept in touch at key points to make we were happy with how the work was progressing.
At one point, we ran into an issue as the base of the tree was right up against the fence. We thought the adjacent panel of the fence would need to be removed, but the team came up with a creative solution that didn’t cost a penny! It’s very clear that Mina is an exceptional boss, who recruits people who are knowledgeable, smart and just plain nice.
I wish all companies were like The Real Tree Masters, and recommend them wholeheartedly!