Reviews

10/10

This large and extensive project was a primarily a redesign of large backyard in Central GTA. Carl was retained with the idea that he would provide the masonary work needed to do the hardscape and prepare areas for softscape. I did not retain the services of a landscape company but did have a rudimentary paper design. It was a design sketched in pencil and difficult to visualize. But I found that Carl was very interactive in the design phase as the project evolved. I expected that he would able to use his experience to advise us on materials. But Carl also provided invaluable input on layout and specific design features. The consultation process continued throughout the long term project. This was critical. Carl has an easy manner and communication style that lends to an excellent professional working relationship. Furthermore, Mace Masonary accounting staff is very neat and professional. Mace Masonary has been quick to respond to questions and requests.The complex, challenging project design involved working with a new pool, old demolished pool, existing fencing, new fencing, multiple retaining walls, new softscape, large treed areas, pool equipment, iron gates, iron railings, large stone steps, multiple drains, and problems with grading at the house. He was able to assist us to our vision of a unique, beautiful, contemporary yet classic design. He was able to bring Life back to a backyard associated with a bad experience. My friend's comments on seeing the project, "Wow, welcome to Club Med. It's your Muskoka Oasis in the city."I have to note that this project involved many different people which involved various stressful challenges. However, Carl and his team were able to maintain their professionalism. They were able to work collaboratively with all involved with a patience far beyond what could be expected. Carl was not able to keep our project on time but this was not due to factors within his control. We highly recommend Mace Masonary. Feel free to ask Carl for our reference if you would like to speak in more detail.

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Company Response

Hi Nancy, your review has blown me away! Thank you so much for taking the time to write such a detailed and fantastic review for the company, Mace Masonry. It really was a pleasure to work with you and I'm extremely pleased that you're happy with all the aspects that went into your new backyard...or your "Muskoka Oasis in the City"!! Don't hesitate to get in touch in the future, all the best to you & your family! Kind regards, Carl & Team at Mace Masonry.
Mace Masonry Ltd.
https://macemasonry.ca/
647-782-3673

10/10

I met Gordon as I was looking for a consult on issues that I was told to investigate regarding my new home's roof and attic. I did not realize the enormity of the situation until Gordon arrived for his consult. I expected a quick superficial visit like I was accustomed to from other contractors. Instead, I was impressed with his detail and thoroughness in his investigation. His perception of details, overall knowledge of general construction and code was remarkable. Gordon is not "just a roofer", that would be belittling his intelligence and abilities. Instead, he has provided insight into my complex home issues. Issues that span the whole range of home construction. A light in the tunnel to guide me through the quagmire of stress with my home contractor lapses. Gordon has provided value added service with his uncanny ability to be holistic in his approach. He can see causes of problems that are present and some that are not even visible at the time. One example is that he would that there was problem in my plumbing venting which would have gone undetected by anyone else. In another example, he advised a drainscope of the drains in my home and fortunately, we discovered that there was an issue with the weeping tiles. I am fortunate that this was discovered early on. We have now retained Gordon to coordinate the remediation to the comprehensive and complex multitude of home contractor errors. His intimate group of employees also reflect his personal attention to detail and have always been meticulous and professional. It is difficult to rate Gordon Bailey on the homestars system as I believe that he is on another level, an exceptional standard that I have yet to find anyone else to compare to. Dr. Nancy Lee

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Company Response

Nancy, wow! It sounds too good to be true and after all the Media attention HomeStars has been receiving due to a failed builder I can understand why they rang your review through the ringer. It is people like you that help to keep people like me Honest! I thank you for your confidence and hope that I never let you down.