I made a call late in the business day and the receptionist / dispatcher was responsive, professional, polite and to the point. As promised, the technician called the very next morning to organize his arrival time and asked very specific questions to pre-diagnose the issue. Everald then called back when he knew he was running late due to other appointments. Everald was friendly and professional, got right at the issue and resolved it quickly. His explanation of the problem was specific and consumer friendly. I'll request him by name if we ever need help in the future!
- Approximate cost of services:
- $200.00
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