Reviews

8/10

Our backyard was in dire need of an upgrade as the prior owners had created a garden with little to no charm or usefulness which took up the entire space. We obtained three quotes based on reviews on Home Stars and met with each contractor. Although we had a vision for the project we were looking for someone with a bit of imagination. We chose De Haas Landscape Design, despite it coming in as the highest quote. The project had several elements, dirt removal, trench digging, gas line installation, relocation of paving stones, patio install, building steps and Firepit install. Communication was mostly good, although some steps were built a little out of scope. The final product is beautiful, and I would definitely hire Nico again for other projects.

Approximate cost of services:
$19,000.00
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Company Response

Thank you for your thoughtful review. We are happy to hear that, overall, you are pleased with the final product and would be happy to work with us again. We feel that it is always best to quote based on realistic numbers, rather than just trying to secure the bid and end up coming in over budget at the end. We pride ourselves in being transparent, trustworthy, and providing value for our services. We enjoyed working with you on this project and will be sure to improve our communication next time!

9/10

After reading the Homestars review of Firefly Gas Services, I decided to book an appointment to repair a gas fireplace that's had caused problems for two years and one other gas company was unable to determine the cause of the failure. The service man was very professional, assessing the probable cause within 2 minutes. He proceeded to replace the failed switch and installed a more robust wall switch. Due to the age of the unit, I asked about more efficient units and he gave me great advice about obtaining quotes from a couple installers so I can plan and know what to expect of any upgrade. I would recommend using Firefly as a specialist in Gas Fireplace maintenance and repair.

Approximate cost of services:
$168.00
1 of 1 people found this review helpful.
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