I don't usually write reviews, but I felt compelled to write this one after my experience with Alex at Hi-Tech Drain & Plumbing. I had discovered a hole in one of the pipes underneath my kitchen sink, and immediately called my condo management to be reminded of the plumbing company that they recommend. As I had had them in my unit before ("fixing" the exact same problem), and remembered I hadn't been thrilled with them, I decided to see if they had any positive reviews. I wasn't surprised to see a lot of negative feedback. While reading these reviews, I stumbled upon the reviews for Hi-Tech Drain & Plumbing. I decided to give this company a call, figuring it couldn't get much worse than the last company. They were able to send someone out that afternoon (they worked around me having to pick up my son). When Alex arrived I was so pleasantly surprised! He was so professional, knowledgeable, and kind! And his work was of the highest quality! He explained everything as he went along, and he went above and beyond to make sure it was done right (the last company had done a quick fix). And all this for an extremely reasonable and fair price. I was sad that I had a plumbing issue that day, but I am so happy I have met Alex! We plan on doing a kitchen renovation soon, and thankfully we now have a trustworthy plumbing company to call!! I would absolutely recommend Alex and Hi-Tech Drain & Plumbing to my family and friends in a heartbeat. Thank you again Alex!
- Approximate cost of services:
- $400.00
- Company Response
Thank you very much Julie for your review. We appreciate the time taken to write it and sharing it with others. We are also very glad Alex was able to solve your problem in professional and friendly matter. All of the best wishes to you and your family from Hi-Tec Drain & Plumbing team and we hope your plumbing runs like a Swiss clock.