Reviews

2/10

Since November 2019 I’ve been attempting to have VWD honour their Lifetime Warranty by replacing a defective sealed glass unit. Place of residence is Orleans, Ontario which is just outside Ottawa. After repeated texts, telephone and emails with their Service Department/Manager the work has not been completed. I totally understand what COVID has created but surely over almost 18 months our issue would have been addressed and work completed. So much for Warranty when a company won’t honour their commitment. Cheers. Alcide Belanger

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Company Response

Hi Diane,

I appreciate your review in our service department, I can assure you we are doing everything in our power to ensure everyone's services are looked after. I would like to discuss this in more detail with you and get this resolved ASAP. Please send us an email at info@vinylwindowdesigns to discuss further details on this and we will get to the bottom of this.

Regards,

Vinyl Window Designs.

10/10

Greg & his team (son Tyler & dog Badger) performed a removal of old and installation of new garage door opener. Service was professional with many personal touches. It was great to deal with a company who knows their trade. We also had some door alignment issues corrected & the torsion spring readjusted. Work was all carried out while respecting COVID-19 protocol. Highly recommended.

1 of 1 people found this review helpful.
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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Bronson Johnson Seamless Eavestroughs was recommended by Stewart Roofing and since they provided excellent service we did not hesitate to follow up with a company they recommended. The crew arrived on time, left the site clean and tidy. They were respectful of my property. The pleasant, courteous staff gave valuable recommendations.

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Company Response

Diane and Al,
Thank you for the "10" rating. We are glad that you used Bronson Johnson Seamless Eavestroughs on the recommendation of Stewart Roofing. They are a 1st class company.