Reviews

10/10

Our basement is being finished and our contractor noticed some wet spots and staining in the foundation. He recommended we get someone in to look at it. Igor was a recommendation from our contractor, however, I contacted about 9 other companies to compare prices. Igor was available within a couple of days to give a quote which was great. The others were about 2-3 weeks before sending someone out. After calling 9 companies only 6 returned my call and/or answered their phone. Only 4 of those companies were willing to provide a quote. Only 3 provided a quote after an onsite visit. Apparently, it's a busy year for them. Igor got us a price the same day. Price was on par with the others, however, his customer service was better than everyone else. He answered his emails and texts fast and always answered his phone if needed. He walked me through the entire process including all the materials he would use. His crew was great. Our property wasn't damaged more than what we expected with this kind of job as all work was done by hand. His crew offered to put back our garden back together, but we wanted to do that ourselves. All in all a great experience and would highly recommend Igor and Icy Reno for any future waterproofing needs!

Approximate cost of services:
$7,500.00
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Company Response

Thank you Chris for your positive feedback, and your recommendations. Best, ICYReno-Waterproofing team in Toronto

10/10

A couple of months ago our washing machine stopped working on a Saturday afternoon. With 2 babies it's not the best situation. Looked up my warranty and it was done. Looked online for options and thought I'd give Atiar a call as he had alot of good reviews. He scheduled a visit that night to come take a look. Tried to fix it, but couldn't get it working and came back Monday with a new part, but didn't work. Came back Thursday with another part and didn't work. In the end he only wanted to charge the initial fee for all the time he spent (maybe 6 hours?). I'm pretty sure the parts he put in were over $200 in total, but he felt bad he couldn't fix it and didn't want to charge me. I appreciated that and his honesty. This past Friday night out dryer stopped working. Called Atiar Saturday morning and he was very accommodating and scheduled a visit that night. In 30 minutes he had our dryer up and running. Don't hesitate to give this guy a call. Very professional, friendly and most of all - HONEST! As others have said that's a combination you don't always see these days. Thanks again High Tech and hopefully we don't have to call you anytime soon ;)

Approximate cost of services:
$140.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write a great review. We are glad that you are happy with our services. We always care about our clients satisfactions. Greatly appreciate.

10/10

After sub par service from my local big box store I found markham garage doors on the web. Our initial visit tomthe shop was amazing as Kevin took the time to show my wife and I different doors and even took us in the back to show us the hardware they use. Chris came by to quote us and was right on time. He even unscrewed and brought the sample panel from his shop to see if the color would match our siding. Install was done without issues along with capping of the moulding. We get compliments on our Hass door all the time and don't hesitate to refer our neighbors to markham garage. If the wind didn't blow our lawn sign away it would still be up! Great job guys!

Approximate cost of services:
$2,200.00
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Company Response

Thanks for the great review. It is nice to be able to show our customers our showroom and our shop so you can see the materials we use inside and out. It was great doing business with you guys and you will be very happy with your new door for years to come. Thanks again Chris, Kevin Markham Garage Doors Ltd.

10/10

We had some unfinished work that needed to be done after our renovations. We didn't purchase a vanity until after the renos were completed and the existing plumbing was too high. Frank came in and did a fantastic job ensuring the vanity fit properly into the space. Everything was cleaned up after the job was done and we've been enjoying the sink ever since!

Approximate cost of services:
$500.00
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10/10

Emailed 3 companies from homestars and Zenic was the only one to get back to me. Provided a quote on the phone and we scheduled a time for them to come in. Zenic called the day prior (excellent!) and arrived 10 minutes earlier than expected (excellent!). Explained everything to me as to what he was going to do, placed drop sheets down everywhere which was awesome since we had new hardwood installed, and finished on time. He let me see the completed job and I was very happy. I would highly recommend this company to anyone. Service was great from the first phone call to the payment! Great job guys.

Approximate cost of services:
$900.00
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Company Response

Thank you Zdenek

10/10

After calling around and getting quotes from about 5 different companies we decided to stop by the Stone Edge showroom. Everything felt and looked very professional from the staff to the business cards! The manager brought us to the back where we got to look at the actual slab we wanted (which is not always exactly like the sample pieces). We had a little trouble scheduling a templater to come in, but he did a great job, took his time and was there for a couple of hours. I didn't mind as I like the job to be done right the first time. Within a week the installers came to our house. Again, they were very professional, took the care and time to not dirty and damage our new floors and even vacuumed my kitchen floors. Veena was a pleasure to deal with (sales) and answered all my questions in a timely manner. We were originally wanting 1" tops, but she convinced us to go with the 2" top which we are glad we did as it looks and adds so much to the kitchen. The finished product was outstanding and I would highly recommend this company to anyone I know. Great job and thanks for our beautiful countertop.

Approximate cost of services:
$3,000.00
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10/10

We were involved in a bidding war (or two!) and were not able to complete a home inspection as one of the conditions. After we moved in we wanted to complete some renos, but wanted to make sure that there wasn't anything important that needed to be done before we went ahead with renos. We had made arrangements with another home inspector that we found on here about 2 weeks in advance, but he canceled on us a couple days before the appointment. I emailed Vahn on Friday night at midnight and he got back to me right away and was able to squeeze me in on the Saturday afternoon after another appointment. Let me say I was very impressed with Vahn. He was very professional at every step of the way and very honest. He inspected the exterior first and walked us through everything he noted. He then did the interior and walked us through as well. He took about 3.5 hours and it was a very educational. He was very thorough and got our report back to us the next day. He was very knowledgeable and gave us alot of great ideas that we could do and needed to do to make our home safer. Anyone looking to get a home inspection completed should look no further that Solex Group. Amazing service, honesty and professional all the way. Great job Vahn!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Nothing!
Any advice to offer fellow homeowners facing a similar project?
Get several quotes and speak them before you book.
1 of 1 people found this review helpful.
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Company Response

Thanks for the review guys. I'm glad you had a positive experience with my service. It's so hard to compare one company/contractor to the next these days. In the home inspection industry, it's even harder! I'm glad you did your homework and asked questions when you contacted me via telephone. Thanks again for for choosing www.solexgroup.ca and enjoy the house!

10/10

I had quotes from around 6 different movers and finally decided to go with Arby. He was very quick to answer emails and he was very friendly over the phone. Arby and his crew (2 men) arrived on time and finished the job a lot earlier than expected. Nothing was damaged and everything got to our new house in one piece. There were no "hidden" costs - the guys brought furniture upstairs, only started charging us when they arrived at our door. They didn't take a break to eat even though we offered them coffee, water, food etc! These boys work hard and worth every single penny. Don't hesitate to book with Arby! Chris

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Hi Chris

I'm very happy that you had a great move with us. Arby is a great mover to work with and he was more then happy to help you. If you ever need anything please call us anytime.

Thanks
Anil