Reviews

10/10

Joseph and Dominic showed up right on time with appropriate safety gear. I took them down to fireplace and Joseph got started straight away on insepcting the chimney and giving it a clean. He gave me a direct and honest assessment of the damper's remaining lifespan, which I appreciated. They left the area around the fireplace spotless after they were done. I will call on them in future and would recommend MGG to others.

Approximate cost of services:
$200.00
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Company Response

Hello,
Damian, thank you for taking the time to provide a wonderful review! We very much appreciate any, and all feedback. We are happy to hear that your experience with our Company was a successful one! MGG Chimney Sweep

8/10

Aaron at New Era responded to my request for service on HomeStars for a residential move across Toronto. I was impressed by Aaron and the New Era team's determination to get the job and they gave me a highly competitive (and, as it turned out, perfectly accurate quote). The three-man crew arrived on time and they were really impressive in how efficient and hard working they were getting the house packed up. We didn't really know what the protocol should have been with us in the house during the move with all that's going on, so we waited outside as much as possible. More communication about what to expect or how to faciliate the move for the mover's ease of working would have been helpful. Upon arrival at the new house the team was equally hardworking and impressive - really, the guys hauled all day. We had a few minor casualties in the unloading, but nothing major. All in all a good move and I'd recommend the team at New Era. Update: received a phone call from Aaron to discuss some of the feedback Happy to see a company that cares enough to seek out input from customers on how to further improve the experience!

Approximate cost of services:
$1,600.00
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Company Response

Hey Damian. Thank you for the review. We're so glad you had a good experience with us. We appreciate the feedback and will put better processes in place to ensure we are communicating policies and procedures better to our customers.

Despite our best efforts to ensure safe transport, on rare occasion, accidents can happen. We always stand firmly behind our work and would greatly appreciate the opportunity to rectify any "casualties" there may have been. Please call any time so we can get that fixed up for you.

We wish you and your family the very best in your new home.

New Era Moving Team

10/10

AJ replied to my request for service on Homestars and was prompt with communication about the job from the start. We landed a date later that week for the job within the first few emails. He showed up early (in a good way) with an assistant, Stanley, and gave me several options on how and where to run the line in the most cost effective manner. He got the job done in a few hours and had me up and running. I would highly recommend 24 X7 HVAC and would gladly work with AJ again.

Approximate cost of services:
$500.00
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Company Response

thank you Damian. it's nice get positive feedback from customers much appreciated.

8/10

Call CAS general line and got put through to Peter in the Ottawa location. Peter was quite helpful and helped me find the fridge that was the best value for what I needed. The prices at CAS tend to be a little bit better than at other stores for comparable products and they have a cheaper delivery cost. All in all, quite satisfied and I'd certainly deal with Peter again.

Approximate cost of services:
$1,300.00
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Company Response

Hello, thank you very much for your feedback. We are happy that you were provided with the best possible service.

Thank you kindly,

CAS