Reviews

10/10

Another job well done by the HIP! We love our remodeled bathroom. The job was scheduled to be completed while we were away for the week, and the crew finished everything in 7 working days. Gerhard, Nicolai, Elia and Haydee are all very easy to work with, great at communication and follow up when needed. Although we could have found a cheaper contractor, over the years we have come to appreciate the service and value of a company like HIP to deliver exactly what we asked for, be great communicators, and finish on time. The job included a few extras that were needed in our 100+ year old semi detached house to bring the electrical, plumbing, window, and insulation up to par. I highly recommend HIP to anyone looking for a contractor you can trust. I hope they stay in business forever, we will use Home Improvement People for all future renovations.

Was this review helpful?
Company Response

Hi Robyn,

Thank you for the glowing review and for the warm wishes. We look forward to continuing working together and we certainly intend to be in business forever!

Dan

10/10

Glenwood removed a small cherry tree from our backyard that was half dead. Their service was efficient and prompt, with excellent pricing, and great customer service communication from start to finish. Highly recommend.

Was this review helpful?
Company Response

Hi Robyn,

Thank you for your review. We very much appreciate you sharing your comments here since you found us through HomeStars! Our crews get most of the accolades for the great work that they do but thank you for mentioning the customer service communication. Our arborist/estimator Chris and the office staff do their best to keep our customers informed and in the loop.

Sincerely,
Nicole

10/10

We needed to completely gut and renovate 2 full floors, including underpinning and creation of a legal basement apartment in our 100 year old semi-detached home, and knew that excellent communication and project management was our top priority in selecting a contractor (and to maintain our sanity throughout the process). Working with Larry, Elia, Charlotte, and all of their subcontractors made the project seamless from start to finish, and any hiccups encountered were promptly responded to and dealt with. Our job included: architectural drawings and permitting, underpinning, waterproofing, structural work, fire proofing to code, all new windows and doors, all new electrical, all new HVAC, 2 washrooms, 2 full kitchens, hardwood floors, insulation, tiling, a backyard deck, finishing, and everything in between. Navigating the legal basement apartment construction and permitting process can be a complex task in downtown Toronto. Larry managed everything perfectly through the inspection process, and all the subcontractors hired were professional, courteous, and delivered high quality work. After having gone through a stressful renovation in the past, hiring HIP this time around was a no-brainer, even knowing that they would cost us a bit more. We highly recommend their service, and would gladly hire them again in the future.

Was this review helpful?
Company Response

Thank you Robin!
Enjoy your stunning renovated home.
Have a wonderful summer!

Ben & Dan