Our whole experience with Canada Shutters (aka Toronto Shutters) was great! These people are a treasure to deal with. They sell a high end wooden shutter. Just to note, our order was small. We were ordering shutters for two bathrooms. One bathroom has a window that has a rounded top and has a bathtub right in front of the window which prevents one side of the shutter from opening. Canada Shutters (aka Toronto Shutters) know that what they are selling is a good product and they are obviously proud of it. Effie came to our house, on time, and told us all about the shutters they sell, explaining why their product is such good quality. She demonstrated, with samples, what the shutters could look look like and how the rounded window could look. Also, how one side of the shutter next to the tub would be installed with a magnet so we could not open it and bash it into the tub but we could still remove it to clean the window. Neat! Effie answered all our questions. She made suggestions and recommendations without us having to think of all the questions. After this visit, Effie sent us emails with pictures showing specific shutters that would be very similar to ours. In this way we could see exactly how the shutters would look on our window with the rounded top. Another company had suggested we not cover the rounded upper part of our window and just have a gap at the top. Effie told us we had a beautiful window and took the trouble to explain why we should round off the shutters at the top to cover the rounded part of the window. It made sense. The extra cost was the same amount whether we dealt with Canada Shutters or the other company that gave us a quote. At installation time, Andy arrived on time, knew exactly what he was doing and laid down sheets to protect the floors and bathtubs. It was obvious that he was proud of the job he was doing and that he was going to fit these things with great precision! And he did! He installed our shutters very quickly and demonstrated them. Canada Shutters even matched the shutter hinges to our door hardware! An all round pleasurable experience!