I had a great experience beginning with customer service who answered all of my questions and booked a technician to come in within a day. The technician was great! Explained the whole process and what to expect in the next few days. A very professional service!
When I bought my home the previous owners had used this company to install the humidifier, that was 3 years ago. I phoned them up because I had static and didn't know why, they told me where to find the control to solve my problem! I have used them for everything possible ever since, I have bought my water softner, my furnace, had my gas stove hooked up. I trust what they have to say, they don't talk circles around you and use common language!
Thank you so much for taking the time to share your positive experiences with Total Home Energy Systems! We are thrilled to have been a part of your home journey over the past three years.
It's wonderful to hear that you reached out to us for assistance with the humidifier and that we could guide you in resolving the static issue. Building trust and providing clear, understandable information is a cornerstone of our service, and we're glad it resonates with you.
We appreciate your continued trust in our services, from the water softener to the furnace and gas stove installation. Your kind words about our straightforward communication mean a lot to us. If there's anything more we can assist you with or if you have any future projects in mind, we're here for you.
Thank you for choosing Total Home Energy Systems!
icole
Total Homes Customer Care Team
(519) 664-2008
www.thesheatingcooling.ca
A great company to use the cost of the services goes to local charities. They were quick and efficient. I appreciated the information that they provided to me in terms of what was critical and what was not. I received my rebates in a timely manner.
