Amy from Burnaby

I contacted Westmount Heating to perform a routine service on my furnace which hadn't been serviced since 2014. Lorenzo was prompt and performed the service with no fuss. The fan on the furnace was also quite loud so he made some adjustments to hopefully lower the noise. Lorenzo is courteous and knowledgeable. I'll certainly be contacting him next summer for an aircon service (which incidentally he also did the installation work for).

EA Renovations converted the powder room and the existing built-in closet (they were side by side) in my master bedroom into a functional bathroom. The old powder room was small and could barely fit two people inside at the same time. With the closet, you had to be either a giant or a dwarf to find the hanging spaces inside perfect. Unfortunately, I was neither. I interviewed about 7 contractors before I decided that EA was the contractor for me. And this was all because of Nino. It was his initiative and his readiness to help me without a promise of a contract that made me feel like I could trust him and his crew. I hadn't met Mark up until that point and due to EA's busy schedule and my tight deadline, Mark (who is usually the one behind the scenes) became my onsite construction supervisor. He organised materials, scheduled workflow and also worked on the tools. He was here from day one of construction and stayed till the very end. Nino also came by one day to work on the tools so I was fortunate that I had both partners working with me on my project. The whole project took about 6 weeks to complete. There were some hiccups along the way but Mark resolved all the hiccups in a timely manner and did so with integrity and honesty. I never felt like I was left to fend for myself. He was a real pleasure to work with. The experience overall was a great one. I haven't been scarred. In fact, I have another smaller project earmarked for the future which I hope Mark and Nino would be willing to tackle.

I engaged Bernd to re face my existing brick fireplace and to mount a TV bracket onto it. My goal was to create a family media room but the layout of the room meant that the only place the TV could go was above the fireplace which is less than ideal. Heat and electronics don't really go well together. In addition to that, the brick facade wasn't very pretty and was set in a way that made TV mounting tricky. Bernd is very knowledgable about fireplaces and mounting televisions on fireplaces (having done it so many times) so I felt immediately at ease by his suggested solutions. The end result was a beautifully crafted natural ledgestone facade with a TV mount. The facelift made the room feel brighter and gave it a new lease in life. It was a real pleasure working with Bernd. He is hardworking, friendly and professional. As a side note, he was also able to get my 11 week old daughter to smile at him! I highly recommend Bernd. He is a true craftsman.

I engaged Sean to inspect the home that my husband and I were fortunate to purchase in this hot real estate boom that is happening around metro Vancouver right now. I found Sean through Home stars and decided to choose him out of a whole host of home inspectors out there after speaking with him on the phone. We spoke for around 20 minutes and he explained to me about the kind of inspection I would expect from him. I found Sean to be thorough and generous with imparting information. I shadowed him throughout the whole inspection process and I certainly learnt a lot from him during this period of time. His sense of humour also made the 5 hours go by quickly. I highly recommend Sean to anyone wanting to do a home inspection.