Heather & James from Calgary

After reading 113 reviews (yes I read every one of them) about the services provided by Masterpiece Hardwood Flooring; my husband and I decided to contact them about installing hardwood in part of our house. We first met with Connie. She made the decision process very easy (I felt overwhelmed by all the possible choices of flooring). Todd came out to do the measurements for the quote within a few days; he was here when he said he would be. Todd and Darryl came out to do the installation of the hardwood within a few weeks. The transitions (6 of them) are so much better looking than my husband thought they would be (that was one of his major concerns about the hardwood floor installation). Todd did a beautiful job on all of them (transitions from porcelain tile, carpet, and linoleum). The product we selected was a solid hardwood maple 3/4". We wanted select quality and a good warranty (35 years). It might be a little more expensive than the "Big Box" stores; but we feel we bought better quality. We are glad that we will be dealing with Todd and Connie should any warranty problems occur. Connie and Todd truly know what good customer service is; both of them are so easy to talk to and answered all of our question/concerns. Connie responded to all my emails quickly. Next year we are looking forward to having hardwood installed in our living room/dining room and will definitely be contacting Todd and Connie to do this for us. We did have a minor concern and contacted Connie via email and Todd came out the following Monday (after a Friday install) to see us. Thanks again Todd and Connie. We absolutely love, love, love our new floors and are so glad we were able to find you. We highly recommend you contact this company if you are looking for superior workmanship from a group of people that really do care.