During our first spring in our new home (several years ago), we began smelling something unpleasant underneath our back extension after the snow melted. We called other pest control companies to figure out what we were smelling but no one could properly address this problem until we called Aetna and had the great fortune of meeting Hussain. We cannot say enough good things about his quality of work and his helpful and friendly attitude. We have had to call Aetna a number of times over the past several years to address issues with mice living inside our walls and under our back extension. After our first encounter years ago with Hussain we were so happy with how effectively and eagerly he dealt with our rodent problem that we learned to always request him. On one occasion we were unable to get Hussain (due to us wanting someone to come down the same day that we called and Hussain was understandably all booked up) and we were sent someone else. The contrast was striking and we decided that from then on we’d rather wait an extra day, if need be, to get Hussain instead. He is willing to crawl underneath our deck, squeeze between our home and our neighbour’s home, and pretty well do everything it takes to find possible entrance points into our home for rodents. He does all of this with such a kind and friendly demeanor. He takes his job very seriously and appears to really enjoy his work. It is apparent to us that Hussain takes great pride in his work. He is very professional and helpful with reviewing solutions to deal with the problems we have encountered with rodents. Hussain is always on time, or in fact he’s usually early. The effort that Hussain puts into each visit is consistent and impressive. Thank you Hussain for all of your help over the years! We hate having to deal with pest issues but when we do, it makes us feel so much more comfortable to know that you’re on the job and will get the job done effectively. We will continue to request you for any future pest control jobs in our home (which hopefully be minimal!).
- Approximate cost of services:
- $90.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Mary, we're happy to hear that we hit the mark. Yes, Hussain is really awesome--skilled with a great deal of care for the final outcome. So happy you were satisfied!