Reviews

10/10

John came to our home while it was under construction and didn't have any problem stepping over the garbage. A total pro with great advice for what we might want, but more importantly, what we might want to avoid. On time, on budget, rare in my experience. Have already recommended him and will continue to do so.

Approximate cost of services:
$4,500.00
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Company Response

Thank you Jim for your referrals & this review. I certainly appreciate your kind words & am glad to hear that you are enjoying your new window treatments.
Kind Regards,
John Boucher

0/10

Hired in September 2014 - waterproofing done - left with huge dirt mound that I was told to water to cause the dirt to settle so they could pour concrete - I did that for 2 weeks and called Zibby/Zeggy back - told me he would come weather permitting - called him many many times and was told "I'm coming this day or that day" - finally I was told too late in the season and weather is too cold to pour concrete - this lasted till December when I gave up for the season - I called him in late April to arrange for the pour - he didn't remember me but told me he would call me back later to arrange a time for the job - when he called me back, with a raised voice and hostile tone, he told me he remember me now, that he was busy with other jobs, that he didn't have to do anything for me and that I should be patient - he also mentioned that the price he quoted was a bit low for the concrete pour and that he would have to adjust it - said he would call me in 2 weeks - I called him after 3 weeks and he has yet to return my call - I have received a quote for the concrete and he told me the waterproofing was an incomplete job - the worst experience of my life with a contractor - I really can't believe how unprofessional he is - no recourse but to move on - hire at your own risk - but if you do, don't pay him until the concrete is poured! Totally unprofessional. Hope to God the waterproofing is good - but then again, it's not like he would ever stand behind his work! Joke! Caveat Emptor friends....

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

We are sorry to hear that you have been unhappy with our service though I would like to re-inform you and restate that the job you are referring to is additional job that comes with an additional cost. The job agreement was for 20'lin ft of waterproofing which has been finished as well as 20'lin ft of concrete for the side walk not 40'lin ft. For the extra 20'lin ft you wanted comes an additional cost. Our company has fulfilled all contract requirements possible for the payments received and if you have any questions about our agreement please contact us at 9056177410 and we will be happy to provide you with the original contract to address any issues you may have.

Zibby
Wet Basements GTA