The furniture that Maiwa sells are so beautiful and solid. Many comments from visitors regarding our furniture! It's great to hit their sales of 30%off twice a year. the warehouse is full of gems
the guys were friendly and the service was good. However they damaged an antique piece and it took about 3-4 months to finally settle on compensation. The company wanted to pay me the money it was worth and then come pick up the piece to give to the driver. Very bizarre!?!?!
We apologize that a piece did in fact get damaged. Our policy is clear if you pay a premium for insurance coverage and we damage an item and your policy is a Replacement Policy, we remove the damaged item and replace it with a new or like item.
On behalf of the crew that damaged it and Great Canadian Van Lines we do apologize that this damage occurred.
