Sheila

Majid arrived a couple of hours after phoning the company. He snaked the line running to the street and repaired the work my husband did to the pipes below the laundry tubs. Wouldn't hesitate to call them the next time we have a plumbing problem.

So very pleased with the job Saverio, John and the rest of the crew did to replace our 76 year old porch. Would not hesitate to recommend them.

Joel came a couple of months ago to repair my water heater so I had him back yesterday to check over the furnace for winter. Was more than pleased with both service calls and will definitely call him again.

Although the job of adding shingles over our existing ones was adequate, they did not fulfill their written contract to repair the holes, which were pointed out to them. One was repaired, the other wasn't and this one allowed squirrels to enter. When contacted, they could only tell us to contact a wildlife removal company ... it wasn't their problem. Certainly wouldn't recommend a company that doesn't stand behind their verbal and written agreement.

Firstly, I called Samsung to see who they recommended in the Toronto area and they gave me the name ARS. The error msg was 0E (over-level water error) which I am sure I told the girl who answered my call. The repair man was very nice; however, it was obvious he didn't really know the Samsung machine as well as I thought he would. I told him there was a video on line which illustrated how to remedy this problem (no replacement parts required) but I wasn't prepared to tackle the job myself. He said a new part was required ($200 plus labour). How he was going to install it I don't know as he wasn't able to pull the machine right out. Anyway, I figured spending up to $400 on this machine was just not worth it. The only good thing I can say about the dishwasher is that it is quiet.

The first fellow we spoke to in the Fall didn't follow through, even though we told him exactly which unit we wanted. Guess they were busy! A call would have been appreciated, though. We tried again in the Spring and Doug Davie was more than accommodating. Very helpful, very knowledgeable. The unit was installed within a few days. The workers were great. Had a small problem after installation, which was remedied immediately.