Monique M in Mississauga

My shared fence came down during the wind storm in March. Lee was recommended to me by my neighbour who had used his company previously for fence repairs. Lee recommended a repair to replace the main posts only, all boards and lattice work was re-used. Lee and his team were prompt on arrival, very quick and thorough in the repair & replacement and did a great clean up. The fence looks fantastic (I just need to paint it now). I am hoping to have Lee and his team repair my shared fence with another neighbour. (Lee: I didn't try to wriggle the fence posts until the next day).

This is my second time having a project completed by John and I couldn't be happier. John painted my main floor/second floor hallway; the walls at the staircase are the challenge going all the way up to the ceiling of the second floor. It was completed in a very timely manner and John cleaned up afterwards. We also had some good laughs while on breaks. My only disappointment.....no trampoline (inside joke)!! I recommend John and I have already been discussing my next project with him.

This is my fifth time calling upon New Canadian Drain & Plumbing to repair a leak. I required a new laundry basin faucet with primer drip valve and two water valves for the washing machine. Tony arrived an assessed the concern and confirmed the requirements. All the work was completed within an hour, thoroughly cleaned and tested. Tony recommended that I should replace the hoses to the washing machine due to their age or ensure I always turn off the valves. He was professional and courteous. Although their costs may be slightly higher than other plumbing companies (which is why they get 9 stars), their quality always exceeds my expectations.

Needed to have 3 smoke detectors hardwired in my home. I am no fan of working with electricity so I reached out to several contractors. Danneil responded promptly with a quote and allowed me time to review his ESA license, WSIB and BBB reviews. All work in excellent standing. Danneil arrived on time, quickly and professionally completed the installation as well as testing the units to ensure the worked and were properly linked. If I have any other electrical projects, I will definitely call Danneil.

After researching various "handy man" companies, I decided to give Pretty Handy Guy "John" a call regarding a project to dry wall my garage. As busy as he was, he was able to review the job, give some suggestions and provided me with a competitive quote to dry wall and complete the first mudding. Between John's very busy schedule (which is a good that he is in such demand) and my busy schedule at work, we were able to negotiate a date to complete the work. The dry wall was delivered on time and John arrived at ETA provided. The installation went very well and the mudding was completed. He had all the tools required for completion of the project. John also thoroughly cleaned up after the job, like he was never there. My garage is now ready for my storage organization plan. Looking forward to have the Pretty Handy Guy complete several projects in the future. Thanks John!!

This is my 4th experience with New Canadian Drain and Plumbing and again, I am completely satisfied with their service. I was having an internal water valve converted to a ball valve as well as the shut off water valve in my garage to a ball valve. The internal valve was located in a tight area due to my basement being finished. Dane worked patiently to change the valve to ensure no damage to the work area in my basement. The outside/garage valve was much quicker and easier. He ensure that there were no leaks and as well the cleanup was excellent. Dane was very polite, showed up on time and explained all his work as he was conducting it. I will use this company again for any plumbing work. Also, the lady I spoke with to schedule the appointment was also very personable and polite.

I recently found a leak at the valve that goes to my dishwasher under the kitchen sink. I was able to get the leak under control and called New Canadian Plumbing to schedule an appointment for a repair that was not an emergency. My issue was logged and I was advised that someone would contact me in the morning. Bright and early I was contacted and an appointment scheduled in the evening that met my schedule needs. Vadeem (hopefully I spelled his name correctly) arrived a little early and reviewed the job. I also suggested some additional work but he was concerned the additional work might cause a new leak and suggested a different plan which I will schedule as a project next year. Nadeem replaced the leaking valve with a ball valve and ensured there were no leaks before leaving. I've worked with New Canadian Plumbing before, I am again pleased with their work on this job and looking forward to planning a project with them in 2016.

I have worked several years with Peter and his group installing windows, patio doors and a garage door. This was my last project with them and I could not be more pleased with his recommendations and installation. A new steel "man" door was installed on the garage. New non-maintenance railing were installed in my front entry way to replace the old peeling steel once. Also capped of my garage window. Great installation and excellent clean up as usual. Wish I had more jobs for Peter and his crew.

In May 2012, I contracted for Peter and Custom Window to replace my Kitchen Bay Window based on my previous positive experiences with this company. And again, I was not disappointed. The bay window replacement went smoothly with every attention given to the minor detail and as usual, you couldn't even tell that I had contractors on site....the clean up was great. They even made a minor improvement to one of their previous installations upon my request. Looking forward to working with Peter and the crew again for the remainder of my window replacements in 2013.

Last year I had Peter and the crew at Customer Window replace my patio door (see previous review). Based on the excellent job completed, there was no one else that I would consider for replacing the bay window in my master bedroom. Another excellent job!!. The job was a bit of a challenge due to a much larger amount of rotten wood around the frame than expected. The installation crew removed the window, replaced all of the rotten wood, added more insulation, installed and framed the window and also capped all of the outside bay, capping, skirt, top and freeze board with aluminum. When replacing the rotten wood, some of the dry wall was damaged which was also removed and replaced. The clean up of the job was impeccable. The window inside and out looks great. And there are no more drafts!! Thanks Peter and the crew for another great job. See you next year for the next window replacement.

In Nov/Dec of 2010, I started researching roofing contractors to replace the shingles on my roof (I live in a semi-detached and my neighbour also agreed to replace the shingles; I researched the contractors -he covered the materials). Based on Homestars feedback, I chose 7 companies with ratings of 10. This was further narrowed down based on additional research involving WSIB, BBB and the Consumer Beware Website. This left 4 contractors, one of which was Danny from City 1 Roofworks. All the contractors were very professional in their inspection and quotation of our roof. Danny came it at the best price with the most comprehensive package. This initially sent up the "red flag" signal for me since you are always advised not to go with the cheapest quote. I contacted Danny the next day and advised that I was concerned with this quote and questioned how he was able to have such a great price. Danny went through all the details with me and everything made sense. As a final action, I visited 5 homes that had their roofs replaced by City 1 and all the home owners were very pleased with his work. During all this time, we asked Danny a lot of questions and he always promptly called us back with the information we needed. In the end, City 1 is the contactor we signed with. At the time of the signing, Danny even suggested a colour change to the shingles (we had black and changed to a burnt sienna). Unfortunately, there was a lot of rain this spring and the completion of the roof was delayed. When Danny and City 1 were finally able to commit to an installation date, they showed up on time, prepared the work area (covered the walkways and garden with tarps) and worked extremely hard to 1 1/2 days to complete the job. I took time from work to "supervise" the job and Danny & City 1 completed everything as they described and even more. Even the bin contractor was prompt at dropping off the bin and picking it up. The roof looks great, the change to the burnt sienna shingle was a great suggestion and we recently just had some heavy downpours and there were no leaks!! People always here horror stories about the "bad" contractors that are out there. Danny and City 1 changed my perception....they are one of the good guys and it was a pleasure working with them. Thank Danny, Chuck and Norm for the great roof! Look forward to seeing you in three years for your preventative maintenance inspection program.

After researching Homestars, I decided to go with New Canadian Drain and Plumbing. In October 2010, I needed to replace a seized shut-off water valve for an outside tape. Khem was sent to complete the work. Due to weather conditions, Khem was 2 hrs late but their customer service kept me informed at regular intervals of his expected arrival time. A 90 degree ball valve was installed to replace the seized valve and while completing this work, we also asked him to install a second 90 degree ball valve located after the main line water shut off valve since it was very difficult to access behind the furnace. Although we felt that the job cost more than it should ($400.00), the quality of work was excellent and Khem ensured that there were no leaks and cleaned to work area thoroughly. In January 2011, I found a leak from my kitchen sink the hard way...it leaked into my basement ceiling requiring replacement of the drywall. I called New Canadian Drain again and asked specifically for Khem. He arrived at the time specified, made the necessary repairs to the kitchen drain and also added extra support to the plumbing/drain lines in the basement to ensure that the issue would not occur again. Khem tested the sink and lines repeatedly to ensure there were no leaks and thoroughly cleaned the work area. Another quality job at a cost of $250.00. For any future plumbing emergencies or plumbing projects, I will continue to use New Canadian Drain and Plumbing.

Peter provided an estimate that was very competitive with the market and provided several options for patio sliding doors. Before the final contract signing, I visited their location and met with one of the other owners and was provided with a tour of the showroom and a view of the window/door manufacturing facility. I was also provided support if I wanted to conduct an Energy Star audit on my home. After meeting with several other companies, I chose to go with Peter and Custom Window for my patio sliding door. Delivery was expected in approximately 4 weeks. True to their word, I was contacted about 4 weeks of the contract signing and several days in advance of the installation process. Peter's crew were very professional, efficient and detail/quality oriented; it was like they were installing the doors in their own homes. The crew also cleaned up the work area. The patio doors were quality manufactured and look great! Due to budgetary reasons, I am only able conduct one renovation at a time which Custom Window did not have an issue with (several other companies I contacted wanted to complete more than one type of renovation at one time ie. patio doors and all windows at one time). I look forward to working with Peter and the crew again for the replacement of two bay windows in the coming year.

This is a delayed review. In 2007 I contracted the services of an interlocking company in Apr. 2007 and had not fulfilled the contract in the middle of Sept. 2007. I found Chris and Tru-loc on the Homestars website, contacted him directly, described my dilema to him and he responded quickly and professionally. Chris provide a very competitive quote for the front walkway, steps and garden wall and the work was completed within a few weeks of signing the contract. Chris provided options for colours which enhance the appearance of the front of the house. The crew were also very professional and cleaned up after the project was complete. I was so satisfied with the work at the front of the house, I contract him to do the back patio the following spring. Chris suggested an lovely design in the stonework at no extra cost. Great job!!! I would highly recommend Chris and Truloc

This is a delayed review. Bedrock Stone and Paving was very quick to respond to an estimate request in Apr. 2007. After a review of other contractors, we decided to work with Bedrock, signed the contract at teh end of Apr. 2007 and provide a deposit. Bedrock advised that the work would be completed in approximately 5 weeks. We were very patient and did not start following up until July. At that point, we started calling every week until the middle of September and we were always told the job would be completed "next week" which never happened. In the middle of September, we provided Bedrock with a formalized letter stating that they were in breach of contract and requested our deposit back. Upon receipt of this letter and request for the return of deposit, Bedrock would not longer respond to any of our communication. I would never deal with this company or recommend them...they are quick to take your deposit and run.