Dealing with this company was an exercise in frustration. My parents who are in their 80s signed a contract to have their driveway paved in April. After calling the company in May and being told that their driveway would be done in a "couple of weeks" there was no word from the company into June. After calling them numerous times and not receiving a reply, the company eventually responded to my emails in July at which point they began the job but indicated they would need to wait for the driveway to settle and would be out 6 weeks later to complete the job. After 6 weeks again no word from the company and no responses to calls for an update. The job was completed on Sept 20, five months from the time the contract was signed. Reasons provided for the delays were excess rain and illness of workers. Those reasons may have been acceptable, however the company was not proactive in keeping us updated on the status and even worse they did not respond to requests for updates requiring us to follow up numerous times which should not have been required. The lack of respect for senior customers was appalling. The paving job itself appears to be good but time will tell. They also left quite a mess on the road and the sidewalk and burned spots on both my parents lawn and the neighbours lawn. Their response was that the grass will grow back and that the mess will be cleaned up through the winter weather. While that may be true it is no excuse for a sloppy job. Based on the good reviews on here this job was a huge disappointment. Pictures of the mess on the road and the sidewalk are attached.
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