Reviews

10/10

We had 24/7 come and do a quote for us (along with 2 other companies), they had a very professional quote that was explained well and did not seem as though they were just throwing out prices just to get the job. We live in a 1960's 4 level split home that doesn't have near enough outlets and virtually none in the correct locations... During Shane's quote he said even if it turned out to be more difficult than he thought it might be, the cost would stay the same. Lucky for us! Every single electrical and cable outlet that they did seemed to have its own special hidden challenges :-) Both of the guys were polite, tidy and professional. We are building a garage in the spring and I have no doubt who I will call, in fact Shane quoted on that at the same time, so efficient. Thanks Guys

Approximate cost of services:
$1,800.00
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Company Response

Thank-you for your kind review. Our Straight Forward Pricing is in place to ensure you know exactly your investment before we start. This saves you money and provides peace of mind. We are proud to stand behind our pricing.

10/10

It is New Years Day and Andy just left my house. We had a clog below our bathtub that we tried to snake ourselves, we bought a decent quality snake but somehow it got stuck and no matter what we tried it would not come out. I had recently ran into Andy on another job (as we are both tradesmen) and got his card. When I called Andy was able to get me in quite quickly. The snake turned out to be much more difficult to retrieve than either of us had thought but eventually he got it!! While he was already here and had put the camera down the drain anyway and found a bunch of tree roots in many locations on the main line, he also cut those out. During the whole process he was very organized, tidy and was very careful to not damage the walls or make a mess. I will definitely recommend Ducky's Drains to everyone! Have a Great Year Andrew

Approximate cost of services:
$300.00
What could this company do to improve their services?
Duplicate and hire more Andy's... lol
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Company Response

Hi Terra! Thanks so much for the amazing review...Andy was saying its always great to run into other trades out there and share stories and experiences. Thanks for thinking of us when you needed to call up a plumber. Enjoyed your piece of advise...if I could duplicate Andy, I would :) Best of luck in 2014 and hope to hear from you again!