Reviews

10/10

The floor drain in our basement was overflowing whenever we ran the washing machine due to a sewer line backup. The city of Toronto could not unclog the sewer line. A "well known" plumbing company from the yellow pages came out, snaked the drain and said that the P trap was broken and that I would need to dig up our whole front yard and garden and replace the sewer line for $2700! The yellow pages plumber didn't even take a look with a camera or try to plunge the trap. Fortunately a friend recommended Cascade Plumbing. Paul came out, successfully plunged and unclogged the drain, and showed me the P trap with a camera---showing that it was in good shape. Given the advice from the city and the yellow pages plumber, Paul could have easily steered me towards a sewer line replacement and collected 2700$. However Paul was honest and solved my problem for much less. It is rare to find an honest person these days and I would would highly recommend Paul for any plumbing work. In fact, in the future if we have any other plumbing problems, Paul at Cascade plumbing will the first person I call!

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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