Reviews

10/10

Our outside porch railings foot rusted and broke, plus we decided to add railing on stone wall. It was a small job and many companies offered to replace everything instead of fix it. Oleg is one who was attentive and give to us a few option like to repair or install new ones. Everything was done very fast, on time and with excellent result. Thanks!

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Company Response

Thank you!

10/10

I've being waiting a few day to wright this review, I've being waiting a rain... so I'm doing this after heavy one we got a couple days ago... IT'S FIXED!! After few tries with different roof. peoples - Kevin is who did it! He is one who responded very quickly for request, showed up next day for check up and estimate, and next day early after noon everything was done! Without pushing any extras, explained problem and needs, came with all own tools and stuff and did it, quick and clean! Very polite and smiley person. Thank you!

1 of 1 people found this review helpful.
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Company Response

Hi Dos, thank you very much for your review.I appreciate your business and support! It is my pleasure to work with you, I am glad to hear that you are satisfied with my service.Thank you again! Stay safe!

10/10

Fast and clear respond for all and any requests and questions! Very well organised, customer needs oriented management. No hidden fees or unexpected additional costs, no pushing (!!!) extra services, work started and done on promised time. Renovation can be easier when you met Zach and his team. And "uncle" Carlos do all job with explanation and very beautiful smile! Thanks for all your help!

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Company Response

thanks Leila for the review, these reviews go a long way and help with any future work. look forward to hearing from you soon.

10/10

Best customer service! Thanks for Irina for keep everything very well organized and almost instant reaction for a customer needs and interests! Thanks Leonid for all his explanations, advises and recommendations!! Insulation technicians are amazing team - showed up on time, worked as a Swiss watches! When they finished we even didn't know that something (windows, curtains, furniture) was moved or touched! Everything left clean! All paper work was done wright after they finished! It was very easy and pleasure work with Brand Insulation team! Thanks again!

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Company Response

Hi Leila, thank you so much for your review!
We're so happy to hear about your experience with our company,
and that you have joined our long list of happy customers :)

0/10

Market wise choice, ok quality, and WORSE ever customer service!!! Very poor communication (but not when it come for payments), installation was delay for over the month... (could be longer!!!) ... and funniest part of story - we are returning (loyal) clients! Run away if you care about your time and nerves! (If anyone need i have all screenshots, e mails and ets. to proof my experience)

1 of 1 people found this review helpful.
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Company Response

Hello Leila, we are truly sorry we couldn't meet your expectations and the doors were delayed, you did say you're happy with the door and the install and we did try to make it up to you and you received compensation for the delay, anything else we could do to change your mind and make you a happy customer:)?

10/10

Taylor Thanks!! We just got stucco removed from ceiling in out basement! Its look very good and ready for pot lights! And NOT only that! We add a couple of bulkheads and replaced a windows, and Taylor and team finished every thing with nice smooth covering!

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Company Response

Hello Lelia, thanks for the great review it was a pleasure working with you and I wish you the best with the other renovations thanks for your business!
Tyler