Reviews

10/10

I contacted Connie of Ulitmate Bath Systems in Calgary, when one of my properties showed signs of possible water and mould damage to the bathroom. Ulitimate Bath Systems was my "third" contact in my "due dilegence" of quote checking. Every other company I contacted was outrageous in their assessment of what needed to get done as well as in their quotations. It was very evident from the inital onsite consultation from Ken that Ultimate Bath Systems knew their stuff and took great pride in their product. Choosing their company was a no brainer, and infact when comparing their product to other companies the price was slightly higher- however I decided to choose Ultimate Bath Systems because of their knowledge, care and consideration to the project. The renovation went smoothly, clean up was efficient, and follow up was thorough. To add, there was NO water or mould damage in the end. I do have to wonder what the other companies were "seeing" and quoting on when it was confirmed that there were no signs of this. I'm so thankful, I chose such an honest company to work with. I have no hesitation in working with Connie and Ken of Ultimate Bath Systems Calgary again!

Approximate cost of services:
$5,000.00
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10/10

I’ve been eagerly awaiting for the painting in my house to complete so that I could write this review for Deb B of WallNuts Painting. The entire experience with WallNuts has been nothing but exemplary! In fact, if Homestars had bonus stars, Deb would certainly earn them from me as her service was 10 ++! From the first moment that I did an online quotation, through to the follow up after the renovation had been completed, Deb has been a true, dedicated, professional who showed only the highest of integrity. I read several reviews on Homestars for Painting companies and contractors before I contacted Deb. Other leading companies also came in to do a quote. However, no company could surpass the attention to detail, flexibility and price reasonability that Deb offered. The online quotation process as well as the site based quotation, was an easy process. The online quotation tool was very accurate and closely matched the quotation that Deb delivered on site. Before the renovation began, Deb contacted me a week prior to ask me what time I wanted her on site! (I’ve never had a contractor ask ME what time was convenient for me, and work around my schedule). Before she began the painting she reconfirmed what she quoted and asked if I wanted to add anything to the quote, which I did and she was able to quote a reasonable price on the spot. The painting quality itself is phenomenal! To think that a sole person could do SUCH an outstanding job all by herself is beyond comprehension. I’ve even had friends who’ve hired the larger companies for painting tell me that she’s done such a thorough job that even the tiniest of details were looked after -to which they haven’t experienced in their interactions with other painters. There were several areas in my house that needed additional handy work, to which Deb attended to as she painted at a very minimal cost. Some areas of my house were not included on the quote, and because Deb felt that those areas SHOULD be painted because they took away from the overall look and feel, Deb told me she was going ahead and painting those areas and would not charge me. As a contractor whose priority really should be increasing the wealth in her pocket, Deb has been nothing but compassionate and a true gem. To top it off, my elderly parents who live with me were often in the house. Deb would consistently ask about their wellbeing, let me know if something looked off with their health, and truly exhibit such care towards them. My parents absolutely miss having her around, it almost felt like Deb was family! Honestly, I had a contractor come in to give me an estimate on blinds, and I couldn’t decide on a blind type or color, and so I asked Deb, and she helped! That’s how fantastic she is! Above and beyond! When the painting was complete, Deb went out of her way to help move our furniture back into the appropriate spaces, and also offered to come back an additional day to help should we need it! Completely not something I would have ever asked her to do! There was a small issue that came up in which Deb accidently did damaged to an area from the renovation prior. She showed integrity in this situation, and contacted me right away to let me know what happened, and even tried to contact the previous contractor to see if they could help fix the damage. Deb has offered to pay for the damage. Deb offers a touch up service of up to 3 visits after each painting job. I didn’t have to ask Deb to come back and touch up. A few days after the renovation Deb called me herself and arranged to come by to do a walk through and necessary touch ups. It is impossible, to find companies and contractors in this day and age who actually go the extra mile and are truly crafted and skilled. I am absolutely thrilled with the service I have received from Walnuts, and I look forward to contracting her again in the very near future for another property.

Approximate cost of services:
$4,000.00
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10/10

It’s an absolute pleasure to write a review for Masterpiece Flooring. Truly, exceptional service straight from the heart! I began the process of looking for a hardwood installing company a year before my start date, I read every review of the most “standout” hardwood companies in Calgary, and when I came across Masterpiece, I re-read and read the reviews at least 5 times. When you’re beginning a massive renovation project in which you are putting forward a substantial amount of dollars it didn’t make sense to not do through research. Six months before I settled on Masterpiece, I met with Connie. Connie, responded to my inquiry right away and went through all my questions patiently. Once, I was confident that I wanted to proceed, she came by my property and measured each area and gave me a quote. She went through each budget line thoroughly and asked if I had any questions. After I placed the deposit for services, Connie was still available to speak with me for the many questions I had. The renovation, didn’t actually begin until 6 months after my initial deposit and one year after I began my research. This was intentional on my part, as I wanted enough time to be prepared with the magnitude of the renovations. I highlight this point only because, I wasn’t Masterpiece’s “current” customer, I was a job pending, yet they treated me with respect, answered my many calls, and helped me prepare for the install. The installation was completed in July 2015. I’ve been eagerly awaiting to write this review. Todd, Tye, Darryl and team were extremely professional during the install and showed great integrity in their work. They kept the work area clean and updated me on the progress of the renovations. My elderly parents often would be at home during the renovations, and all members of Todd’s team, treated them with compassion and catered the renovations with their specific needs for using particular spaces at that time. Often, when the fridge was unhooked one of Todd’s team members would offer to “rehook” the fridge temporarily for my parents to each lunch. This is above and beyond and is certainly not what I would have expected of them. I’m a person who values being on time, and I was very impressed that Todd and his team arrived at the exact time each morning and kept me in the loop if they were staying later or if they were going to be a few minutes late. The install of the floor and baseboards is spectacular. It is obvious that Todd and his team took great care when cutting and laying the boards. Many people have commented on the floor and how beautiful it has been crafted. The final price, was in line with the quote without any surprises. I am ecstatic that my nightmares of a possible horror renovation proved to be false. It has been an amazing experience contracting Masterpiece Flooring, and I would do it again in a heartbeat.

Approximate cost of services:
$11,000.00
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Company Response

Dear Salima, thank you very much for the thoughtful and detailed review of your flooring renovation experience with us. We are very pleased to hear you are happy with the quality of the service provided. It was a sincere pleasure for us to work with you as well and your preparation ensured a smooth execution on the removal and installation. Please enjoy your new flooring and we hope to work with you again!
All the best, the team at Masterpiece Hardwood Flooring