Reviews

10/10

My newly purchased home had soffit damage from raccoons. The previous owner had fencing installed to block raccoon access, but didn't actually repair the soffit (why!?). I wanted it fixed to keep out other critters that the fencing / mesh wouldn't keep out. I called around, and some roofers wouldn't do the job without removing the eavestrough, fascia and soffit. Wilson Roofing came and said they could do the job without all that hassle. The crew showed up, did the work, inspected my roof after and did some caulking touch ups on my vents. They were very friendly and polite, showed me photos of what they did and left my property without a mess. I would recommend them for any roof repairs you need. Thanks guys!

Approximate cost of services:
$950.00
1 of 1 people found this review helpful.
Was this review helpful?
10/10

Hired Francis Movers to do my move after they did my sister in laws move and I heard rave reviews. I was not disappointed. I believe I had Mike, Jules (Julian?) and someone who's name I didn't catch. They showed up on time, and were no nonsense movers. They wrapped everything to keep it safe. They even brought some hanger boxes that we could use (saving us $$$ instead of buying those ourselves). The only thing I wish I had known was that you need to ask for mattress bags when booking, or else there won't be any. They worked HARD for the entire day. I couldn't be more impressed. If you are moving, call Francis and ask for this bunch of guys.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you for using Francis Movers. Please spread the good word about our service. We hope to move you again in the future!

10/10

I had Dial One come and clean a property before we moved in. The previous owner had pets and there are some allergies in the family so we needed it done. We also had some flooring installed which generated a lot of dust and sawdust. Aiman came and did a great job. Before the cleaning, I was having allergy issues when the AC came on, and afterwards, no problems! That is all I wanted, and they delivered. They were even flexible enough to come earlier than I had booked, as my flooring work was done quicker than anticipated so I was able to have someone come the next day! Amazing :) I'd 100% use them again next time I need my ducts cleaned. And you should too!

Approximate cost of services:
$325.00
Was this review helpful?
Company Response

Thank you for taking the time to review us. I’d also like to personally thank you for your business and trust. Should anything ever come up please call or text 24/7 @416-896-4799. Hoping to see you again in 3-5 years respectfully. Joe.

10/10

We were shopping around for someone to do hardwood during the height of the covid shutdown and this was one of the few places actually open and available to come quote our job. Sheila was flexible to our timelines, and was able to recommend and color match the existing floors amazingly well. The price was right, and we were able to save money and time by removing the carpets ourselves. We had a two day window to get the floors done before we had to move in, and they accommodated our schedule restraints. The installers were on time, friendly, fast and left the property clean. They powered through the job in what felt like no time. I would enthusiastically recommend Canada Hardwood Flooring to anyone who asks. Its a family business and they obviously take pride in their work. I've attached a photo of some of the floors to show how nicely it was done and matched the hallway.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Malcolm, thank you so much for this wonderful review. You and your wife were a pleasure to work for, your hospitality and generosity were greatly appreciated!! Good luck in your new home!
Sheila

10/10

I had a furnace installed in 2012 which had been constantly been breaking down. We went through multiple HVAC companies to triage the issue and fix whatever was broken at the time. James came by and really stepped up by dealing with the manufacturer and original installer and arranging to just have the whole unit replaced. I couldn't be happier with the outcome, and the whole crew and experience from start to finish was A+.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Installation is Key and can make a really good system be a continuous issue. We were glad to go to bat for you with the manufacture and spent that extra time to get them to pull through and we were so very excited to have the furnace replaced completely under warranty. As you seen the difference of workmanship really will now give you that longevity you signed up for.

6/10

Update (Nov 23rd) : I was contacted by Button's Heating, who apologized and refunded me for the appointment. Even good companies have bad days and I'm pleased they quickly stepped up and dealt with my complaint. I'd give them a second chance if/when I have another HVAC issue. Original Review (Nov 22nd) : I had a vent in my house which didn't have air coming out when the furnace was on. I called Button's to come have a look and fix it for me. The guy that came took a quick look upstairs at the vent, then a quick look downstairs at the run going to the vent. Apparently having a camera to instead the pipe is not standard equipment. I was then quoted several options to fix it such as replacing the whole pipe run to the room or installing a whole separate heating unit into the upstairs. I was completely unsatisfied with the amount of investigating done on my problem, so after this appointment I did my own investigation. Using a flashlight and my wife's blush compact as a mirror to look down the pipe from the troublesome vent, I was surprised, and angry, to see that there was a pipe disconnect just a few feet down the line. I can't believe that someone in the HVAC field couldn't take the time to quickly look down the pipe. If I can McGyver I'd expect someone I'm paying to be able to do it too. I ended up getting a handy family member to fix it, and received a refund from Button's.

Approximate cost of services:
$150.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

We stand strong that mistakes unfortunately do happen, we are human. It really is all about how you handle them that makes the difference. We are not perfect but we care and want to treat our customers exactly how we would like to be treated, with honesty and integrity with everything we do. Malcolm, we truly appreciate that you would give us another opportunity to serve you better the next time you need HVAC service. Sincerely, The Button's TEAM

10/10

Laid 3000 sq ft in one day. Showed up with a good sized team and got right to work. Not one piece of garbage was left on my property by the crew, very impressed! They even asked if I wanted my fence gate raised (it was getting stuck on the old grass) and did it for me! I wish they had tried to convince me that I should have them install a sprinkler system, because I did end up having one installed after the sod was laid and I should have had it installed before the sod was done. My yard is oddly shaped and was impossible to properly water using hose end sprinklers. Pros: -good price -quality job -great crew Cons: -had to reschedule because their machine broke -mostly communicated by text

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?