Reviews

10/10

We recently purchased a property with a 20+ year old concrete pool which was badly in need of a facelift (see pictures) although the pool itself was structurally sound. The previous owners did not take very good care of their pool and obviously let it go... Some of the equipment did not work (e.g. 250K BTU Hayward millivolt), the marbelite was in rough shape and the tile line had substantial damage and leakage. Our previous homes also had inground pools and we have known Lenni and Jodi for a several years since they performed a pool inspection for us at a previous property, including sonar leak detection. Having dealt with a few different pool companies over the years, Lenni and Jodi are by far the most knowledgeable and hard-working pool experts we have ever met. They are extremely professional yet casual in their approach and able to present sensible options. What we appreciate the most about Premier Pool Group is that they provide genuine/honest advice and high-quality work at a fair price! In terms of this pool renovation project, we discussed several options with Lenni. Other companies tried to up-sell us by telling us that the coping needed to be reset, etc. with some estimates running in the $15K-$20K range. In the end, we opted to re-tile and have the pool painted with epoxy. This 'facelift' should buy us another 5-6 years before we consider re-plastering or going with something else such as Pebble-Tec. We are aware that a 20+ year old pool will eventually require a more significant investment but are extremely satisfied with the renovation (see pictures) Thank you to Lenni, Jodi and the rest of the Premier Pool Group staff for doing such a great job!

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1) Explore various options, coping, re-painting, re-plastering, Pebble-Tec, etc. 2) Consider costs and life expectancy.
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Company Response

Thank you Jean for the kind words and we really appreciate your review here on homestars. We hope you're enjoying your pool with this beautiful summer we're having so far and fingers crossed it's a long summer as we are over due for some warm days ahead. Please feel free to contact us anytime with any questions or concerns you may have about your pool.