Reviews

10/10

Sid and his team did a great job with out attic and at keeping me informed throughout the day on what they were doing and anything unusual they saw in our attic. They took there time and spent all day getting the work done instead of rushing to another job. I couldn't get up to the attic myself with my toddler around but Sid was nice enough to take photos with his phone and show me the before and after. We immediately noticed a difference in temperature in our home and have noticed the snow doesn't melt off our roof as quickly which I imagine is a good sign! Highly recommend these guys!

Approximate cost of services:
$2,000.00
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0/10

Reliance may be ok to deal with if you're purchasing a furnace/ac etc but trying to return a water heater was a joke. I called 4 days in a row, was on hold for over 20 minutes x 2, told they would call me back (and didn't) and hung up on before i actually got someone that could help me....only to be talked down to about how i should have called them earlier about upgrading our water heater. They're still making it difficult for us to return because I don't have an account number with them and I haven't seen any sort of 'agreement' with them since we just moved in our home. That kind of service doesn't sit well with me at all.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

I apologize for this experience, Mary and will do my best to address this. Please contact me with more information at rmassingham@reliancecomfort.com. Thank you. ~ Rich