Reviews

10/10

We've used Waterworks on numerous occasions, and have always been satisfied with the quality of service they provide. It's a good business that ensures a prompt response and a job well done. We recently had them repair a tap assembly and mounting that had collapsed even though the tap itself was fine. The work done by Elijah was fast and prompt and well done, with a fiddly problem that would have taken me hours to rectify fixed in less than an hour. Elijah was courteous and efficient as well as respecting all the boundaries now forced upon us by COVID-19. They are a bit on the pricey side but are very transparent about their pricing and reward loyal customers. Bottom line is if you want the job done properly and promptly then these guys are hard to beat.

Approximate cost of services:
$400.00
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Company Response

Hi Neil,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your tap repairs. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

10/10

We used Glen and his team to shore up our back fence and replace a section of it, as well as make repairs to our back deck. Glen is a genuine pleasure to work with. In general I find getting a good general services contractor a nightmare, but Glen makes the whole process effortless and pleasant. In short he comes and does what he says he'll do with no surprises and no catches, and to top it all off often goes the extra mile to think of things you wouldn't. The work was done quickly, neatly and professionally with a strong eye to detail and problem solving. Glen is now our 100% go to guy for work around the house and I am busy spreading the word about his excellent services around our neighborhood. To sum up, a guy you can trust and rely on and a real pleasure to work with. Don't hesitate to call him!!!!!!

Approximate cost of services:
$2,300.00
1 of 1 people found this review helpful.
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Company Response

It was a pleasure working with you! Thanks so much for your positive review! If you ever need anything, please don't hesitate to call! Thanks again for your business! All the best! Glen.

10/10

We had an old toilet downstairs that needed replacing. Larry was very courteous and friendly and explained the quote in detail which we found reasonable. We booked an appointment to get it done and Larry was on time and exceptionally neat and tidy in doing the job. Personalized, friendly and efficient service. Will use WaterWorks again in heartbeat.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Neil, thank you from the great review. It was a pleasure working with you and getting your toilet install. We are a phone call away should you need us. Thank you from Larry and The Waterworks Team.

10/10

We called George recently to help us with gas leaks in our house. He provided prompt service and fitted us in right away. He was exceptionally knowledgeable and helpful. He took the time to get to the root of the problem as well as explaining in detail the nature of the problems we faced. He did the work quickly and took great care in his work. Friendly, exceptionally helpful and did the work for a very reasonable price. I would recommend George and his crew again in a heartbeat. One of Toronto's finest!

Approximate cost of services:
$1,300.00
1 of 1 people found this review helpful.
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Company Response

Hey Neil, thank you for taking the time to write us about your experience. I am glad we were finally able to resolve the gas leak problems at your place. Let me know if and when you decide to re-do the basement and we can tidy up some of those gas lines for you.
Thanks again, George