michelle; acton

I recently called and wanted to order a bag of soil, asked if they deliever to Acton and they said yes within 7 days. On day 7 there was still no soil. I called that day and was told that "weedaway did not give themselves enough time" but I would get it in a few days. Ok I get you can be busy this time of year. So I waited .... 3 days passed still no soil called that day and was told that it would be delivered by end of day and it was on the truck .. Perfect .. happy customer ... UNTIL I got home and again STILL NO SOIL. I had to call again at 6pm and was told Management had left for the day but to call in the morning, if it didnt come by 8pm. When I called the next morning I was told I would be called back in a few mins they were just looking into why my soil had not come and when it should be. I get a call from then an hour or so later telling me that " I will not be getting my soil at all since it is not worth it to them to drive one bag of soil to Acton and that management was hoping more people would have order. Then I get a stupid flyer in the mail the same night !! WTF PEOPLE. SO I waited 10 days for soil I was most likely never going to get so lets hope my CC was credited the amount. WORST COMPANY EVER!!!! I also told them they are unethical an bad news travels a lot faster then good and im going to make sure of it !!!