Reviews

10/10

I had been dealing with a leaking skylight throughout the year and got used to having a bucket in the hallway for when a storm was upon us. Not being the owner at the time of the installation, I found out the skylight was at least 10 years old through a neighbor. I had called a roofing company to take a look at it but they said that sealing the crack would be sufficient and the job is too small for them to handle and it call a general contractor. I put it off but did notice the crack getting bigger and knew something had to be done. I found Skylights unlimited and gave them a call. They came over, went on top of my roof and told me it needed to be replaced. In their estimate, they provided me with an updated skylight and would create a slope during the installation to make leakages and puddling less likely. Waiting for the skylight to be ordered unfortunately took the longest and was the delay but I didn't expect them to carry inventory so I knew I had to be patient. Luckily, the skylight arrived before my big summer trip and it got installed over the course of a few hours in the day. Being a north-fronting house, we normally don't get a lot of natural sunlight but the new skylight makes the hallway a lot brighter during the day.

Approximate cost of services:
$1,800.00
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Company Response

Hello........thanks for your feedback! We appreciate your patience in waiting for delivery of your skylight.....sometimes if a skylight is customized it does take a little longer to be delivered. Our crew did mention that the hallway looks so amazing now with all the bright sunshine entering the area. I'm sure you will enjoy your skylight, for many more years to come. All the best, Susan

10/10

The original request was to have a new chandelier installed. Upon switching support bracket, they noticed a hidden junction box. Having not being the owner at the time of the renovations and seeing a good amount of home renovation shows on HGTV where you learn about the hazards of shoddy electrical work (which can lead to a fire), the cost of the original request quickly shot up because of the additional work required. Sure it can be upsetting to have to deal with unanticipated costs but that is not the fault of the company. They are ethical in their work in that what they do meets "building code" which apparently not all companies follow. Knowing that your home will be up to code and a common risk of a house fire is being eliminated. Unfortunately, it is what a homeowner should budget for after they have moved into a new place. The Hi-Lite electrical team made sure they were available to get the job done over the span of three consecutive days and before the long weekend. They were prompt in showing up when they said they would and put in a full day's work to meet their deadlines. In the end, our electrical was properly wires and electrical outlets were actually upgraded to meet codes that aren't even in effect for another two years and of course, the chandelier got installed.

Approximate cost of services:
$6,000.00
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