After looking for a while my fiance and I decided to buy our Leather sofa and chair from Chesterfield Shop. OMG what a mistake. They Delivered our furniture Damaged. After calling the store first was told to send a picture which is fair. after waiting for almost 2 weeks to hear back from them finally I decided to call them. Was told a technician will call me to come and see the sofa. waiting for another 2 weeks for be contacted and got tired of waiting and called now this a month after purchasing the furniture waiting for a tech to come and see the furniture to be told they have to take the sofa from our house to be fixed and that will take a few weeks. which means no furniture. finally they decided to exchange it with their floor model because to order a new one will take 8 weeks which means they have to take back our sofa till we get a new one! WHICH IS NOT FAIR AT ALL. THEY SEND US THEIR FLOOR MODEL WITH NO DISCOUNT AND WHEN WE GOT THE SOFA IT WAS DAMAGED AGAIN AND NOW THEY DON'T OFFER ANY WARRANTY ON IT ! WORSE FURNITURE STORE TO SPEND YOUR MONEY AT .

Approximate cost of services:
Was this review helpful?