Our master bathroom project was:
- replace all fixtures;
- swap location of toilet and shower (build glass shower stall);
- remove corner tub for freestanding tub;
- replace/ move vanity (single to dual sink);
- tile the shower, floor and 1/4 of walls;
- all electrical (pot lights, fan, outlet, relocating etc);
- all plumbing;
We agreed that I would handle:
- framing, drywall, prime, paint;
- demolition & disposal;
- purchase of all (non-trade-specific, electrical) fixtures (fan, taps, toilet, etc);
We chose K&B because they were transparent about the work and costs, and allowed us (per above) to save on some costs by doing those stages ourselves.
They addressed all mistakes/issues whenever applicable in a professional manner.
Now the Details!
Initial Design, quote, and selection experience with Sofien was easy, and painless. He understood our specific needs when explained and he had many options and suggestions for making this bathroom fit our budget and still look amazing.
Payment structure is fair, hassle-free, and fully explained.
As for the actual service work of the contractors and the project manager, I should point out that if you're at all familiar with how renovation work is done, you will have different expectations and opinions about the work, as I did.
Essentially, the work was good quality and yielded a good outcome.
I do wonder what would have happened at end-of-job if some of the small details I had to point out, weren't addressed when I pointed them out earlier... some of this seems to stem from the different tradespeople overstepping on work that another would have 'preferred' to do at their stage of the project.
Marc (the project manager) took care of all the issues and project scheduling very well.
Mike the tiler did great work; would easily recommend. He took the brunt of the project work under wing and even helped install the add-on countertop we ordered from Sofien mid-way thru the project. He even pointed out some very important things that needed to be addressed. He and Marc took care of them.
The carpenters/ general contractors did great work as well; very friendly. They did an excellent job repairing the floor and joists that were mutilated by the original home builder.
Plumbers understood some details we pointed out and did great work. They had to return to site to replace a faulty pipe that did leak water. They were very reponsive with that. Marc offered several options for handling the minor damage from the leak.
Electrician did great work, and used decent products.
The final part worth feedback and review is the glass wall for the shower. We weren't aware at onset that the design with glass wall NOT to the ceiling would result in a less sturdy glass wall. There was an extra cost to get the glass to be floor-to-ceiling for the shower and we came to an arrangement for it to be so, but I would suggest that this be the default option, rather than the premium one. It would have also been better if they didn't dent my freshly finished ceiling during install process, but I digress.
We love our new master bathroom now.. from ugly early 90s era, to modern 2018 custom.