Reviews

10/10

I’ve used Home Turf for the past 5 years and am very pleased with the results to my lawn. I get many positive comments about how green my lawn is and how thick it is. The boy next cuts my lawn and is always telling his grandfather how much thicker my lawn is than theirs.

Approximate cost of services:
$275.00
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Company Response

Thank you for the wonderful review Barb and for taking the time to share your feedback with us. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10

On January 5 I experienced a frozen burst pipe at my residence. It was late in the day and I needed a plumber after hours. Jay Young called me and set up a time a short time later. He called shortly thereafter to let me know he was on the way. Jay fixed the issue and was very informative with providing me information on was was needed and what he was going to do. I have used Knight in the past and because of their prompt and professional service are my "go to" guys! Great service and great people!

Approximate cost of services:
$813.69
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to share your recent Service visit with Knight. I passed your comments on to Jay and also shared them with our whole Service Team. It was a pleasure to assist you and we look forward to being there anytime you need us in the future. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.

6/10

Arrived promptly and got to work cleaning furnace by Sam and Jordan. Said I needed a new thermocouple which I gave the go ahead for and I was to see the old one on completion. Never saw it but presume I have a new one in place. Is it a coincidence that my pilot light on the water heater does not light now?

Approximate cost of services:
$300.00
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Company Response

Thank you for the review Barb. I'm glad that we were able to get our technicians back to your house to repair your hot water heater. As you now know, it had nothing to do with the cleaning that was performed. Customer satisfaction is very important to us and we hope that you were left satisfied in the end.