Helen in Vancouver

Our experience using Penfolds for our roof replacement was very good. Estimate for the work needed was clearly presented, with several options offered for different types of shingles they offer. We called them for an estimate because our neighbours had a good experience using them. In total, we got estimates from 4 roofing companies. We decided to go with Penfolds based on their warranty and positive reviews. Another reason was because they were able to arrange for the chimney repairs we needed to be done at the same time. Other roofing companies didn't offer this. We got an estimate for the chimney work separately and it was much higher than what Penfolds charged us (more than double) for that part of the job. The workers were pleasant, arrived on time each day, and kept our yard and driveway free of clutter. The job was completed within the timeframe we were quoted (3 days) The only complaints we have are 1) we were told at the time of the estimate that the work would be scheduled within 2 weeks, but after 3 weeks we were told it would be another 2 weeks before it could be started. Since we were selling our home, we needed it completed right away, and once we insisted on this, it was scheduled a few days later. 2) we were not warned that roof replacement work could cause items to fall off the walls from the shaking. A large framed picture fell from a high shelf and nearly hit me while I was working at my desk on the lower level of the house. 3) there were quite a few chunks of old roof, bits of cut flashing and plastic wrap pieces littered around the ground around the house afterwards. In all, it was a positive experience and I would recommend Penfolds. The roof looks great and I think it helped us to sell our house so quickly.

We decided to list our house for sale and needed to have it ready for showing on short notice. We had several pieces of furniture and some recyclables and junk to get out of the way quickly. I called Keen On Green and they were able to come the next day. The guys called on the way here to let us know they were en route, arrived right on time, measured our pile of stuff and since it was under their minimum limit of 6 yards, we ran around finding other stuff to get rid of and it was all taken away within minutes. Excellent service. Would use them again, and recommend them highly! They even asked us if certain items were in working order (DVD players and items that could possibly be reused) We appreciated knowing that everything wasn't going to end up in a landfill.