Reviews

10/10

Dear Homeowners, I'm not one to easily hand out excellent reviews but, WOW, Java Electric far surpassed my expectations. They are hands-down one of the best contractor companies I have EVER dealt with. Here's my story ... I needed to install 4 medium-sized light fixtures. When I called, Antonio (the owner) picked up immediately and was very polite and engaged in the potential project. Meanwhile, I called other electricians and they were rude and disgruntled (not someone I want to do business with - no thanks). Based on this, I wanted to give Antonio a shot at earning my business. So we talked about price, options and he even gave me an electrician 101. He was very patient with me as I asked an array of questions. I was sold. He booked me for the upcoming Saturday at 9am and guess what, he and his wife (who assists him) showed up exactly at 9am. I have never had a contractor show up at the time they agreed too! Additionally, after scoping out the project, Antonio told me it would take about 2.5 hours to install the light fixtures, and guess what, it took him 2.5 hours! Throughout the 2.5 hours, they were polite, professional and polished. They would often stop to ask me what I thought of a certain situation (i.e. is the fixture too high/too low, does it look balanced?). It gave me confidence that they didn't take on the job just to make a quick buck and get out of there. They were passionate about his work and dedicated to completing the job to the best of their abilities. Once the job was done Antonio urged me "quick, quick hand me a lightbulb so I can see how it looks!" He's probably installed thousands of light fixtures but treats each one like his first; if you don't think that is passion, tell me what is. It was a pleasure working with Java Electric and I will definitely recommend them to my family and friends. Happy renovating.

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Company Response

Thank you so much Kevin for this lengthy review, very much appreciated here at Java. Happy to see you were satisfied with the work done.

10/10

Dear Homeowners, It was a pleasure working with Jennifer. She was very professional, patient and offered a lot of value-added advice. Her customer service was excellent. 9/10 times she picked up the phone and if not, would call me back soon after. I decided on drapery throughout the house with roller blinds in the kitchen and bathrooms. Throughout the process, Jennifer never pressured me to purchase one item over another. She was very accommodating to what my needs were and directed her recommendations based on that. I am very please with the final product. However, 2 months after installation we found a defect in some of the drapes but no problem; I called Jennifer and she was more than willing to correct the situation. That's what I call top tier customer service! I have referred Kamfair's services to my family and friends, and I when the time comes I will highly consider using them again. Happy renovating.

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