I cannot express how happy I am with choosing FinishedBasement. Igor and his team were excellent! Finding a contractor was such a horrific experience, we called many of the top (local) contractors, half would only provide a quote over the phone, a third didn't return our call, etc. One company in particular, Penguin Basement, came and did a thorough review and quote and we were quite pleased. When it came to make a decision, we called, emailed, texted and no response back (this was after a spiel that they are always accessible). Completely deflated we went back to the drawing board looking for contractors on Homestars. I am Glad we did. Here is what I learned in my experience: - Some contractors will budget just for labor and not material (this is a bonus if you wanted to hunt for good deals, but not great because warranty would be null) - Some contractors would ONLY use their materials (much like a homebuilder) - not great if you don't like their options. - FinishedBasements method was ideal for us, they created a budget within departments (i.e., electrical, plumbing etc.) and had a great showroom but we also could shop for those deals (they extended their discounts to us as well). - another big thing was - they're bonded, covered by WSIB, and do the necessary permits. The really impressive stuff about FinishedBasement.ca: - they finished our basement in 2 weeks - workmanship extremely high, workers were friendly, courteous, and tried to keep the job-site as tidy as possible (considering it was a major renovation) - specific/special tradesmen (painters, electrical, plumber - so not general contractor who does everything) - they came every day, on time and were accessible 24 hours. - From sales (Andrij), to design consultation (Natalie), to Igor the electrician, to Igor the owner, they were outstanding. We are so pleased with the overall experience, and are thrilled with our new, modern, comfortable living / entertainment space. We still cant get over the transformation.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are so happy you had a great experience with The Finished Basement Crew ! We hope you enjoy it for many years to come! Thank you for taking the time to detail your positive renovation experience! We truly appreciate it!