Reviews

0/10

Please read this, which will help you make decision if you are considering hiring Prime Appliance Repairs to repair your appliance. Dealing with this company was difficult and unpleasant based on my recent experience. I had this company to repair my washer, which failed to drain water, on March 22, 2021. The repair costed me about $400. The company warranted the repair by 6 months. Less than two months later, the washer failed to drain water again. I called the company, the repair technician argued that the not-draining problem is most likely caused by improper use of the washer, or the pump needed to be replaced. he can come to inspect it, but I must pay the inspection fee $90, plus the cost of parts, and plus the cost of repair. I was very upset. What a perfect trick he uses to make more money, in the meantime to void his responsible. Be on your guard! Think twice before you hire Prime Appliance Repairs to repair your appliances! Rather than draining water, my washer became very good at draining money after the company’s repair! I have attached two pictures of the work done by the company. One of the pictures is the washer before repair, another one with less water is the washer after repair. Both pictures show that the washer did not drain water. Please judge for yourself.

Was this review helpful?
10/10

We had this company did a full house interior painting just before Christmas. Their quote was quick and detailed, and price is competitive. Their customer service is prompt. Clayton and Kelly are professional, hard working, and polite. We are happy about their quality work.

Was this review helpful?
Company Response

Thank you so much for the kind words Xuejie!

It was a pleasure to work with you and we had fun seeing the transformation of your home.

We wish you all the best!

Thank you

9/10

I have quoted 5 companies for my old home gas converting project to supply and install 2 sets of furnace, AC unit, and hot water tank. After talking with company and carefully reading each company's reviews on Google and HomeStars and BBB, I chose Oria H&C. The owner Mansoor is professional and VERY customer-oriented. Whenever I had any concern or request, Mansoor responded promptly, which I liked. The quality of the company service is good, and especially the after-work customer service provided by Mansoor is very pleasant.

Was this review helpful?
Company Response

Thank you very much for taking the time and submitting the review. Oria Heating and Cooling and the workers take pride in what they do and you can take the comfort in knowing that we are only one call away from you for any of your ( Install & Repair ) Furnace, Air Condition, Hot water tank, Humidifier, Gas stove connection and BBQ connection needs whether it is small or big. 
Best Regards,
Oria Heating and Cooling