Please read this, which will help you make decision if you are considering hiring Prime Appliance Repairs to repair your appliance. Dealing with this company was difficult and unpleasant based on my recent experience. I had this company to repair my washer, which failed to drain water, on March 22, 2021. The repair costed me about $400. The company warranted the repair by 6 months. Less than two months later, the washer failed to drain water again. I called the company, the repair technician argued that the not-draining problem is most likely caused by improper use of the washer, or the pump needed to be replaced. he can come to inspect it, but I must pay the inspection fee $90, plus the cost of parts, and plus the cost of repair. I was very upset. What a perfect trick he uses to make more money, in the meantime to void his responsible. Be on your guard! Think twice before you hire Prime Appliance Repairs to repair your appliances! Rather than draining water, my washer became very good at draining money after the company’s repair! I have attached two pictures of the work done by the company. One of the pictures is the washer before repair, another one with less water is the washer after repair. Both pictures show that the washer did not drain water. Please judge for yourself.