We underwent a house renovation and had to create new venting locations. We wanted to brick up the old vent locations and we knew the exact person for the job! Daniel did some parging, tuck pointing and brick work for the exterior of our house a year earlier and we couldn't trust anyone else but him. Unfortunately, our matching brick is no longer available (not made anymore) but Daniel was extremely patient with us and guided us to choosing the best matched brick. During the process, Daniel wasn't completely pleased with the fact that we would have 3 locations where the bricks wouldn't be a complete match so he decided to do more work than needed and removed a few more bricks from one low traffic location to brick up the other two so that the one side of the house would be seamless. Daniel took care of our house like it was his own and was always patient with all of our requests and questions. If you want someone who would do work above and beyond your expectations WITHOUT you asking, Daniel is the person you want to hire! Brittany (from the main office) was also exceptional at communicating and always followed up with every request. Brittany also never pushes us to pay the full amount until we were completely satisfied. We really can't be happier with Great Wall Masonry.
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- Company Response
Phoebe, we are so happy to hear you are happy with the work and the service. It has truly been our pleasure working with you again. Thank you again for choosing Great Wall Masonry!